
Technical Support Specialist
1 day ago
About the Company:
Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions, making Chinese products high-quality alternatives.
Founded in 1996 and listed on the STAR Market of the Shanghai Stock Exchange in 2020 (Stock Name: Kinco, Stock Code: ).
Visit en.kinco.cn for more.
About the Job:
We are looking for a skilled and motivated Technical Support Specialist at New Delhi, India to provide expert assistance for our robotics and industrial automation solutions. In this role, you will support customers in configuring, operating, and troubleshooting automation components such as AC & DC Servos, PLCs, HMIs, and other robotics solutions. Your ability to solve complex technical problems and communicate clearly will be critical in ensuring customer satisfaction and system reliability.
Key Responsibilities:
- Provide front-line technical support (Pre-sales and after sales) to company's agent and OEM customers for industrial automation and robotics systems
- Troubleshoot issues related to PLC programming, motion control, HMI configuration, servo drives, and robotic integration for the customers
- Assist customers with product setup, system commissioning, and firmware/software updates
- Deliver remote diagnostics and support using industry-standard tools
- Document technical issues, solutions, and support procedures in a knowledge base
- Work closely with engineering, product, and R&D teams to resolve escalated cases and feedback issues
- Support training and onboarding for customers, distributors, and internal teams on robotics and automation products
- Participate in testing new hardware/software releases to ensure product quality and reliability
- Other work assigned by leaders
Required Qualifications:
- Bachelor's degree or above in the field of Electrical Automation Engineering and related education
- 5+ years of experience in technical support, trouble-shooting, and field service
- strong knowledge of industrial automation systems: PLCs, HMIs, servo drives, and motion controllers
- Familiarity with communication protocols like Modbus, EtherCAT, CANopen, Profinet and Ethernet/IP and programming tools like Kinco Builder, DTools Pro, Codesys and systems like digital/smart factory, IoT
- Ability to read and troubleshoot electrical schematics and PLC logic programs
- Excellent analytical thinking and communication skills
- Fluent in English, Hindi; additional language skills (e.g., Mandarin) are a plus
- Should have rich experience in Robot industry solution, added advantage
- Experience supporting or working with robotics arms, robots, or AGV/AMR/Shuttle systems considered added advantage
- Available to travel as per requirement across India
-
Technical Support Specialist
3 weeks ago
Delhi, Delhi, India EnnovaTech Solutions Full timeCompany Description EnnovaTech Solutions, established in late 2015, focuses on bringing technology solutions to the Hospitality Industry. With a team combining over 35 years of experience from technology-driven sectors such as Oil & Gas and Security systems, we stand out from our competitors. Our dynamic and youthful approach drives innovation in the...
-
Technical Support Specialist
4 weeks ago
Delhi, Delhi, India EnnovaTech Solutions Full timeCompany DescriptionEnnovaTech Solutions, established in late 2015, focuses on bringing technology solutions to the Hospitality Industry. With a team combining over 35 years of experience from technology-driven sectors such as Oil & Gas and Security systems, we stand out from our competitors. Our dynamic and youthful approach drives innovation in the...
-
Technical Support Specialist
2 weeks ago
Delhi, Delhi, India beBeeEngineering Full time ₹ 9,00,000 - ₹ 12,00,000Job OverviewThe role of a Technical Support Specialist is to provide expert troubleshooting and technical support for complex machinery, specifically diesel engines. This position requires strong analytical and communication skills to ensure effective maintenance and repair tasks.Key Responsibilities:Troubleshoot and resolve issues related to diesel engines,...
-
Technical Support Specialist
1 day ago
Delhi, Delhi, India beBeeImmunology Full time ₹ 20,00,000 - ₹ 25,00,000Technical Support Specialist RoleAn experienced professional is needed to provide technical support in India for customers with queries and complaints.About the Job:This position involves resolving customer technical issues promptly and collaborating with sales and technical support teams.The successful candidate will run correlation studies and validations...
-
Technical Support Specialist
2 days ago
Delhi, Delhi, India Kinco Automation Full timeAbout the Company: Kinco is a leading supplier of robotics, industrial automation, and factory digitalization solutions in China. We take intelligent manufacturing as development direction, 1+N as industry layout, establishing deep links with industry-leading customers, providing innovative, high-quality, and economical automation and digital solutions,...
-
Technical Support Automation Engineer
1 day ago
Delhi, Delhi, India beBeeAutomation Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Technical Support SpecialistJoin us in this exciting role as a Technical Support Specialist and play a vital part in ensuring our customers receive exceptional technical support for our robotics and industrial automation solutions.The ideal candidate will have a strong background in electrical automation engineering, with experience in...
-
Technical Support Specialist
4 days ago
Delhi, Delhi, India Smirmatec Private Limited Full timeLocation:Work from HomeEmployment Type:Full-TimeWork Hours:5:30 PM – 3:30 AM IST (US Market Hours)Days:Monday to SaturdayProbation Period:3 MonthsMore info:range:40,000 to 60,000 INR/mo (Bonus separate)**IMPORTANT**:Before You Apply:To be considered, please:Complete our mandatory questionnaire : record yourself(audio/video) answering the questions from...
-
Technical IT Support Specialist
3 days ago
Delhi, Delhi, India beBeeTechnical Full time ₹ 4,00,000 - ₹ 8,00,000Job DescriptionThe IT Service Desk Technician provides first-level technical support to end-users via various communication channels, resolving a wide range of IT-related issues. The primary responsibilities include:User Support & Issue Resolution: Respond to and resolve user queries and technical issues efficiently.Incident Management: Log and track all...
-
Technical Support Specialist
1 day ago
Delhi, Delhi, India beBeeElectronics Full time ₹ 6,00,000 - ₹ 8,00,000Service Engineer Job OpportunityThe role of Service Engineer is a full-time position that requires the candidate to be located in New Delhi. This job involves troubleshooting technical issues, providing field service support, and ensuring the maintenance and repair of equipment.Key ResponsibilitiesResponsible for identifying and resolving technical problems...
-
Desktop Support Specialist
23 hours ago
Delhi, Delhi, India beBeeHardware Full time ₹ 6,00,000 - ₹ 8,00,000Job OverviewWe are seeking an experienced Desktop Support Specialist to join our team. This role involves providing technical support for desktops and laptops, troubleshooting hardware and software issues, and maintaining build room inventory.