Technical Support Specialist

2 weeks ago


Delhi, Delhi, India Sat Kartar Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Summary

We are seeking a skilled and motivated Technical Support Specialist to join our team. The ideal candidate will possess a strong technical background and exceptional problem-solving skills, and an understanding of applications and networking

This role is part of the Dialer and CRM Management & Support team. The incumbent will need to work with the IT Infrastructure, development and service providers to ensure availability of the CRM & Dialer 24X7.

The role requires extensive travel within Delhi NCR as required.

Role & responsibilities

  • Provide technical support to end-users on Dialer and CRM applications
  • Manage and maintain dialer applications, ensuring smooth operations
  • Trouble shoot any issue that leads to disruption in Agent calling or Order Management (CRM)
  • Interface with all stakeholders to ensure quick resolution and minimize downtime
  • Visit sites to impart training on CRM & Dialer use
  • Visit sites if issues are not resolved remotely
  • Data Analysis, and creation of reports on Excel
  • Collaborate with team members to identify and implement process improvements.

Preferred candidate profile

  • A BE with 2+ years post qualification experience in IT Support or Dialer Management
  • Basic understanding and experience with dialler applications and networking concepts
  • Out of the box thinker with excellent trouble shooting skills
  • Ability to handle pressure and experience of dealing with Senior leaders
  • Good communication skills
  • Proficient in MS Excel


  • Delhi, Delhi, India Grocket Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGROCKET is a Full Stack Marketing ecosystem based in India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting...


  • Delhi, Delhi, India CPBIO Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company DescriptionCPBIO is a global biotechnology company established on the foundation of Charoen Pokphand Group's extensive experience in the global agriculture, livestock, and food industry chain. As part of a well-known multinational enterprise, CPBIO leverages its expertise to bring innovative solutions to the biotechnology field. CPBIO is driven by a...


  • Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...


  • Delhi, Delhi, India Graeon Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Profile – Technical Support ExecutivePosition:Technical Support ExecutiveDepartment:HRMS Support & ImplementationLocation:Delhi/Noida/Faridabad– Open to travel to client locationsEmployment Type:Full-timeRole OverviewTheTechnical Support Executivewill be responsible for providing on-site and remote support to clients for HRMS software, payroll...


  • Delhi, Delhi, India The Telephony Co. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe are a growing telecom solutions provider specializing inVoIP and cloud communication systems. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.Role DescriptionThis is a full-time on-site...


  • New Delhi, Delhi, India, Delhi Resecurity Full time

    Company Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...


  • New Delhi, Delhi, India, Delhi Pantum Full time

    ResponsibilitiesTroubleshoot and repair various types of printers, including laser and inkjet models, ensuring all devices operate at peak performance.Perform routine maintenance and preventive care on printers to extend their lifespan and enhance reliability.Provide technical support to customers via phone, email, or on-site visits, diagnosing issues and...


  • Delhi, Delhi, India 11.11eleven eleven Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description11.11 / eleven eleven is renowned for its use of indigenous cotton and 100% natural dyes, employing heritage techniques such as hand loom weaving, hand painting, miniature tie dyeing, and quilting. The brand maintains a handmade vision by avoiding mainstream manufacturing, instead producing small-batch, slow-made clothing in collaboration...


  • Delhi, Delhi, India TECEZE CONSULTANCY SERVICES PRIVATE LIMITED Full time

    Role : IT Support SpecialistLocation : ItalyWe are looking for a proactive and technically skilled IT Support Specialist to provide on-site and remote IT support to end-users. The ideal candidate will be responsible for managing workstation installations, system performance monitoring, incident resolution, and IT onboarding activities in coordination with...

  • Technical Support

    2 weeks ago


    Delhi, Delhi, India The Telephony Co. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe are a growing telecom solutions provider specializing inVoIP and cloud communication systems. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.Role DescriptionThis is a full-time on-site...