Customer Support Specialist
5 hours ago
Company Description
At Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant lingerie, bold lifestyle products, and an inclusive collection that celebrates diversity and self-expression. We uphold values of confidence, body positivity, boldness, quality, and discreet service to inspire fearless self-expression and help people embrace their most authentic selves.
Role Description
This is a full-time on-site role for a Customer Support Specialist located in Delhi, India. The Customer Support Specialist will be responsible for handling customer inquiries, providing exceptional customer service, and ensuring customer satisfaction. Key tasks include offering technical support, resolving customer issues, and maintaining customer records.
Qualifications
- Customer Support and Customer Satisfaction skills
- Excellent Interpersonal Skills
- Technical Support and Analytical Skills
- Strong communication skills and ability to work on-site
- Previous experience in a customer support role is a plus
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