Customer Support specialist

2 days ago


Delhi, Delhi, India FARO Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

We are seeking a Customer Service Specialist, located in New Delhi.

How you will make a difference @ FARO

  • Respond to both internal and external customer inquiries related to the organization's hardware and software products.
  • Deliver services and support, basic guidance and solutions or answers as listed in the guidelines, process quotes and orders.
  • Achieve the highest standards in first contact resolution and customer satisfaction.
  • Maintain detailed notes and documentation for each support incident and customer related information in the ticketing system.
  • Closely cooperate with the other support level teams to ensure an excellent Customer Experience along the Support Chain.
  • Point of contact for Channel Partner and Distributor support to all non-technical related inquiries.

This position requires

  • Strong service-oriented mindset
  • Strong communications skills
  • Preferred: Fluent in two+ languages
  • Commercial or technical education (apprenticeship)
  • Demonstrate work experience in a service-oriented organization

FARO offers

  • In general, a permanent employment contract
  • Flexible working hours
  • Training

Inclusive

At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.



  • Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...

  • Sales Specialist

    1 week ago


    Delhi, Delhi, India Bring My Customer Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Description is a global company helping clients globally, We have helped over 1000 businesses already scaled using our services, Bring My Customer offers a productized system for predictable growth.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Hyderabad at Bring My Customer. The Sales Specialist will be...


  • Delhi, Delhi, India FARO Technologies Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.   We work with the largest...


  • Delhi, Delhi, India SITA Switzerland Sarl Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...


  • Delhi, Delhi, India Benson Polymers Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionBenson Polymers Ltd. is a leader in the Indian adhesive and sealant market, trusted since 1992. The company manufactures and exports a wide range of adhesives and sealants, including Cyanoacrylate Adhesives, Colored Cyanoacrylate Gels, Water-based adhesives, Anaerobic, UV adhesives, Adhesive De-bonder, Spray Activator, PU & Acrylic...


  • Delhi, Delhi, India Eseries Sports Pvt Ltd & SoftScience Tech Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support SpecialistLocation: New DelhiEmployment Type: Full-TimeDepartment: Customer Service / SupportExperience Required: 0–1 years (Freshers with strong communication skills may also apply)About the Role:We are seeking a Customer Support Specialist to join our team and ensure our customers receive outstanding service and support. The...


  • Delhi, Delhi, India Weldots Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Title:Calling Executive – Cart Recovery & Customer SupportLocation: Netaji Subhash PlaceAbout Us:Weldots is a fast-growing eCommerce company focused on delivering exceptional customer experiences. We are seeking a motivated and customer-oriented Calling Executive to help recover abandoned carts by engaging with customers, addressing their queries, and...


  • Delhi, Delhi, India TPEG International LLC Full time ₹ 3,60,000 per year

    Job Description: Customer Research SpecialistJob Title: Customer Research SpecialistDepartment: Marketing / Product / Customer InsightsReports To: Head of Marketing / Director of Customer Experience / Research ManagerLocation: Okhla, DelhiEmployment Type: Full-time.Job Summary:The Customer Research Specialist is responsible for gathering, analyzing, and...


  • Delhi, Delhi, India Arting Digital Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Position - Customer onboarding and support executiveExperience - 6 months- 1 yrsLocation - New DelhiNotice Period - Immediate joiner- 15 days Skills - Solving Customer queries, Customer support, Collaborate with our internal team,Identify new opportunities, support specialists, Communication skillsAbout the Role:We are looking for a proactive and...


  • Delhi, Delhi, India Studium Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Success Specialist – Delhi NCRLocation:Delhi NCR (On-site; no WFH/hybrid option)Employment Type:Full-timeIndustry:SaaS | EdTech | Higher Education Quality AssuranceReports To:Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India's most advancedaccreditation intelligence platform. We help universities and colleges...