Technical Support Specialist

1 week ago


Delhi, Delhi, India Graeon Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Profile – Technical Support Executive

Position:
Technical Support Executive

Department:
HRMS Support & Implementation

Location:
Delhi/Noida/Faridabad– Open to travel to client locations

Employment Type:
Full-time

Role Overview

The
Technical Support Executive
will be responsible for providing on-site and remote support to clients for HRMS software, payroll configuration, attendance devices, and overall system implementation. The role requires strong technical troubleshooting skills, client coordination, and documentation abilities to ensure smooth HRMS operations.

Key Responsibilities

  • Assist in
    HRMS implementation and configuration
    (Payroll, Attendance, Shifts, Leave & Policies).
  • Provide
    client support
    for technical queries, including attendance machine/device setup and troubleshooting.
  • Handle
    employee data uploads, salary structures, and payroll verification
    in the system.
  • Conduct
    system demonstrations, trainings, and handholding sessions
    for client HR/Admin teams.
  • Manage
    attendance discrepancies, regularization, and automation rule setup
    .
  • Prepare and share
    Minutes of Meeting (MOM), policy drafts, and HR-related documentation
    .
  • Coordinate with clients to collect required data such as employee master, salary slip format, grade-wise details, etc.
  • Provide
    remote and on-site technical support
    for integration of devices and applications.
  • Ensure timely follow-up and resolution of client issues, escalating where necessary.
  • Maintain proper
    reporting and updates
    on daily tasks, pending issues, and client requirements.

Requirements

  • Must have own
    laptop
    and be
    open to travel
    to client locations when required.
  • Strong knowledge of MS Excel, documentation, and HR/payroll processes.
  • Good understanding of HRMS / Attendance systems / Payroll software (preferred).
  • Excellent communication, coordination, and client-facing skills.
  • Problem-solving mindset with the ability to handle multiple client tasks.

Qualifications

  • Graduate in IT / HR / Management / Computer Applications (preferred).
  • 0–2 years of experience in Technical/Implementation/Support role (freshers with strong skills can also apply).


  • Delhi, Delhi, India Grocket Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionGROCKET is a Full Stack Marketing ecosystem based in India. We brainstorm, innovate, and execute to provide our partners with the most effective marketing solutions for every challenge they face. Our mission is to transcend conventional boundaries and redefine excellence in marketing and advertising. We are committed to crafting...


  • Delhi, Delhi, India Sat Kartar Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job SummaryWe are seeking a skilled and motivated Technical Support Specialist to join our team. The ideal candidate will possess a strong technical background and exceptional problem-solving skills, and an understanding of applications and networkingThis role is part of the Dialer and CRM Management & Support team. The incumbent will need to work with the...

  • Support Specialist

    2 weeks ago


    Delhi, Delhi, India Syliony Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Support Specialist at Tech Mahindra, located in Delhi, India. The Support Specialist will be responsible for providing technical support and customer support, troubleshooting issues, and effectively communicating solutions and updates to clients and internal teams. The Support Specialist will also be...


  • Delhi, Delhi, India Pratiharye Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt Pratiharye, we celebrate individuality, sensuality, and empowerment through a thoughtfully curated catalog of intimate lifestyle products. Designed for women, men, and the LGBTQ+ community, Pratiharye offers more than just products — we create experiences rooted in quality, comfort, and empowerment. Our offerings include elegant...


  • Delhi, Delhi, India The Telephony Co. Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionWe are a growing telecom solutions provider specializing inVoIP and cloud communication systems. We are looking for motivated freshers who are eager to begin their career in VoIP Technical Support. With us, you will get hands-on experience, training, and growth opportunities in the telecom domain.Role DescriptionThis is a full-time on-site...


  • New Delhi, Delhi, India, Delhi Resecurity Full time

    Company Description Resecurity is an American cybersecurity company headquartered in Los Angeles, California. They provide next-generation endpoint protection and intelligence-driven cybersecurity solutions to leading Fortune 500 corporations and governments worldwide. Role Description This is a full-time hybrid role for an Information Technology Support...


  • Delhi, Delhi, India Eqvista Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    About EqvistaEqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a)Please visit: to learn more...


  • New Delhi, Delhi, India, Delhi Pantum Full time

    ResponsibilitiesTroubleshoot and repair various types of printers, including laser and inkjet models, ensuring all devices operate at peak performance.Perform routine maintenance and preventive care on printers to extend their lifespan and enhance reliability.Provide technical support to customers via phone, email, or on-site visits, diagnosing issues and...


  • Delhi, Delhi, India 11.11eleven eleven Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company Description11.11 / eleven eleven is renowned for its use of indigenous cotton and 100% natural dyes, employing heritage techniques such as hand loom weaving, hand painting, miniature tie dyeing, and quilting. The brand maintains a handmade vision by avoiding mainstream manufacturing, instead producing small-batch, slow-made clothing in collaboration...


  • Delhi, Delhi, India SKUPREME Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionSkupreme automates brand, warehouse, and commerce operations. By combining intelligent order routing, real-time catalog and inventory sync, and native label generation, Skupreme helps brands and warehouses scale efficiently while reducing costs. Our solutions are designed to enhance operational efficiency and support the growth of your...