Field Delivery Manager

2 weeks ago


Mumbai, Maharashtra, India Airtel Full time

As a seasoned professional, you will be responsible for delivering high-quality solutions to our customers. Your key objective will be to work closely with the sales team to identify opportunities and design resolutions that meet the customer's needs.

You will lead a team of field engineers and collaborate with various departments, including NOC, Planning, SCM, CE, and Sales. Together, you will strive to achieve exceptional customer satisfaction by monitoring processes, identifying areas for improvement, and implementing effective rate control measures.

Your role will also involve ensuring adherence to Service Level Agreements (SLA), project delivery timelines, and collections. You must have a keen eye for detail and be able to balance multiple priorities while maintaining a strong focus on customer retention.

A successful candidate should possess excellent leadership skills, be highly organized, and have a deep understanding of the customer's requirements. They should also be able to communicate effectively with stakeholders at all levels and have a passion for driving business growth through innovative solutions.



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