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Strategic Service Delivery Manager

2 months ago

Mumbai, Maharashtra, India Siemens Limited Full time
Job Title: Strategic Service Delivery Manager

About the Role:

We are seeking a highly skilled and experienced Strategic Service Delivery Manager to join our team at Siemens Limited in Mumbai. As a key member of our SRE AP SER department, you will play a vital role in driving service business growth and delivering exceptional customer experiences.

Your Responsibilities:

  • You will lead the implementation and rollout of multiple service projects and initiatives, ensuring seamless coordination and successful outcomes.
  • Develop and execute strategic plans to drive business growth, improve operational efficiency, and enhance customer satisfaction.
  • Collaborate with cross-functional teams to leverage digitalization potentials and drive change.
  • Build strong relationships with customers, stakeholders, and internal partners to deliver tailored solutions and exceed expectations.

Requirements:

  • Minimum 10 years of professional experience, with at least 5 years in real estate business, preferably with a focus on service business.
  • Proven experience in service management markets and models on a global level, especially deep knowledge for India & Asia Pacific.
  • Strong project and program management skills, particularly in service-focused and customer-centered projects and initiatives.
  • Excellent communication and analytical skills, with the ability to work effectively in cross-cultural teams.
  • Bachelor's degree in Building Technologies, Engineering, or Business Administration.

What We Offer:

  • A competitive salary package, estimated at ₹25,00,000 - ₹35,00,000 per annum, based on your experience and qualifications.
  • A dynamic and inclusive work environment that fosters growth, innovation, and collaboration.
  • Ongoing training and development opportunities to enhance your skills and stay up-to-date with industry trends.

About Us:

Siemens Limited is a leading provider of innovative solutions and services in the fields of Industry, Energy, Healthcare, and Infrastructure. We are committed to shaping the future through our cutting-edge technologies and commitment to excellence.