Strategic Service Delivery Manager
2 weeks ago
About the Role:
We are seeking a highly skilled and experienced Strategic Service Delivery Manager to join our team at Siemens Limited in Mumbai. As a key member of our SRE AP SER department, you will play a vital role in driving service business growth and delivering exceptional customer experiences.
Your Responsibilities:
- You will lead the implementation and rollout of multiple service projects and initiatives, ensuring seamless coordination and successful outcomes.
- Develop and execute strategic plans to drive business growth, improve operational efficiency, and enhance customer satisfaction.
- Collaborate with cross-functional teams to leverage digitalization potentials and drive change.
- Build strong relationships with customers, stakeholders, and internal partners to deliver tailored solutions and exceed expectations.
Requirements:
- Minimum 10 years of professional experience, with at least 5 years in real estate business, preferably with a focus on service business.
- Proven experience in service management markets and models on a global level, especially deep knowledge for India & Asia Pacific.
- Strong project and program management skills, particularly in service-focused and customer-centered projects and initiatives.
- Excellent communication and analytical skills, with the ability to work effectively in cross-cultural teams.
- Bachelor's degree in Building Technologies, Engineering, or Business Administration.
What We Offer:
- A competitive salary package, estimated at ₹25,00,000 - ₹35,00,000 per annum, based on your experience and qualifications.
- A dynamic and inclusive work environment that fosters growth, innovation, and collaboration.
- Ongoing training and development opportunities to enhance your skills and stay up-to-date with industry trends.
About Us:
Siemens Limited is a leading provider of innovative solutions and services in the fields of Industry, Energy, Healthcare, and Infrastructure. We are committed to shaping the future through our cutting-edge technologies and commitment to excellence.
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