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Senior Delivery Manager

1 month ago

Mumbai, Maharashtra, India Mphasis Full time
About the Role

We are seeking a Senior Delivery Manager to manage a portfolio of predominantly India-based BFSI accounts ranging from small to medium-sized organizations.

Responsibilities
  • Manage deliveries for India-based customers, ensuring timely and accurate customer deliveries.
  • Develop process improvements to achieve cost effectiveness and time saving.
  • Oversee activities of delivery teams and provide direction and guidance as needed.
  • Analyze and troubleshoot delivery issues in a timely fashion.

The ideal candidate should have experience in managing deliveries for India-based customers, primary experience managing AMS programs, and good experience in delivery management on various models including ADS, AMS, Outcome driven, T&M, and Managed T&M.

Requirements
  • Experience in executing / managing projects on cloud would be an added advantage.
  • Exposure on Agile and DevOps would be an added advantage.
  • Candidates with PMP, ITIL or similar certifications will have an advantage.

The estimated salary for this role is ₹18,00,000 - ₹25,00,000 per annum, based on the location and industry standards.