Cosmetology Front Desk Coordinator
6 days ago
We are seeking a highly skilled and organized Cosmetology Front Desk Coordinator to join our team at Finesse Aesthetic Pvt Ltd. The ideal candidate will have excellent communication skills, a strong focus on customer service, and the ability to maintain confidentiality.
Key Responsibilities:- Client Interaction: Provide exceptional customer service by greeting and welcoming clients in a friendly and professional manner.
- Appointment Management: Coordinate and manage appointment scheduling for our medical and surgical treatments.
- Communication: Respond promptly to inquiries via phone and email, ensuring accurate information and assistance is provided.
- Coordination: Collaborate with internal teams to ensure seamless service delivery and improve client satisfaction.
- Record Keeping: Maintain accurate records of daily visitors and patient information, adhering to data protection protocols.
- Payment Processing: Assist with processing payments and handling billing inquiries efficiently.
- Reception Area Management: Ensure the reception area remains tidy, organized, and reflects a professional environment.
- Service Information: Provide comprehensive information about our services and procedures to clients.
- Experience: Minimum 2-3 years in a front office or customer service role, preferably in the beauty or healthcare industry.
- Education: Graduation in any field is preferred, but not essential.
- Language Skills: Proficiency in English (mandatory) and Tamil (desired).
- Soft Skills: Excellent interpersonal skills, strong customer orientation, and a professional demeanor.
- Technical Skills: Familiarity with MS Office and appointment scheduling software is an advantage.
- Work in a specialized environment focusing on cosmetology and aesthetic treatments.
- Collaborate with experienced professionals in the beauty and healthcare industry.
- Join a growing company dedicated to delivering exceptional services and treatments to clients.
This full-time position offers a competitive salary range of ₹25,000 - ₹30,000 per month, based on experience, and includes benefits such as ESIC Insurance eligibility after 6 months, a Diwali Bonus, and National holidays off.
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