Front Office Coordinator

1 month ago


Chennai, Tamil Nadu, India Nexgenhiringexperts Full time

At Finesse Aesthetic Pvt Ltd, we are seeking a highly skilled Front Office Executive to manage our front-office operations and provide exceptional customer service. The ideal candidate will be responsible for ensuring a smooth and welcoming environment for our clients, while maintaining organized records and providing accurate information and assistance.

Key Responsibilities:
  • Client Interaction: Greet and welcome clients at the front desk, ensuring a positive first impression.
  • Appointment Management: Manage appointment scheduling and maintain the doctors' schedules effectively.
  • Communication: Respond to inquiries via phone, email, and in-person, providing accurate information and assistance.
  • Coordination: Collaborate with internal teams to facilitate service delivery and improve client satisfaction.
  • Record Keeping: Maintain organized records of daily visitors and patient information.
  • Payment Processing: Assist with processing payments and handling billing inquiries.
  • Reception Area Management: Ensure the reception area is tidy, organized, and reflects a professional environment.
  • Service Information: Provide basic information about services and procedures offered by the clinic.
Key Requirements:
  • Experience: Minimum of 2-3 years in a front office or customer service role.
  • Education: Graduation in any field is preferred.
  • Communication Skills: Proficiency in English (mandatory) and Tamil (preferred).
  • Soft Skills: Strong interpersonal skills, customer-oriented approach, and a professional demeanor.
  • Technical Skills: Familiarity with MS Office and appointment scheduling software is an advantage.
Why Work with Us?
  • Collaborate with experienced professionals in the beauty and healthcare industry.
  • Join a growing company dedicated to providing exceptional services and treatments to clients.
About the Company:

Finesse Aesthetic Pvt Ltd specializes in advanced cosmetology services, providing both medical and surgical solutions to help clients achieve their beauty goals. Our professional yet friendly work environment fosters collaboration among a dedicated team.



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