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Front Office Coordinator
1 month ago
Location: Chennai
Industry: Cosmetology (Medical and Surgical Treatments)
Company: Finesse Aesthetic Pvt Ltd
Job Summary:Finesse Aesthetic Pvt Ltd is seeking a highly organized and customer-focused Front Office Executive to join our team. The successful candidate will be responsible for ensuring seamless front-office operations, providing exceptional customer service, and maintaining a welcoming environment for our clients.
Key Responsibilities:- Client Interaction: Greet and welcome clients at the front desk, ensuring a positive first impression.
- Appointment Management: Manage appointment scheduling and maintain the doctors' schedules effectively.
- Communication: Respond to inquiries via phone, email, and in-person, providing accurate information and assistance.
- Coordination: Collaborate with internal teams to facilitate service delivery and improve client satisfaction.
- Record Keeping: Maintain organized records of daily visitors and patient information.
- Payment Processing: Assist with processing payments and handling billing inquiries.
- Reception Area Management: Ensure the reception area is tidy, organized, and reflects a professional environment.
- Service Information: Provide basic information about services and procedures offered by the clinic.
- Experience: Minimum of 2-3 years in a front office or customer service role.
- Education: Graduation in any field is preferred.
- Communication Skills: Proficiency in English (mandatory) and Tamil (preferred).
- Soft Skills: Strong interpersonal skills, customer-oriented approach, and a professional demeanor.
- Technical Skills: Familiarity with MS Office and appointment scheduling software is an advantage.
- Salary: 20,000 25,000 per month, based on experience.
- Work Hours: 11 AM to 7 PM.
- Working Days: 6 days a week.
- Probation Period: 3 months.
- Leave Policy: 1 sick leave per month.
- Holidays: National holidays only.
- Bonuses: Diwali Bonus provided.
- Insurance: ESIC Insurance eligibility after 6 months.
- Collaborate with experienced professionals in the beauty and healthcare industry.
- Join a growing company dedicated to providing exceptional services and treatments to clients.
Finesse Aesthetic Pvt Ltd, founded in 2022 by Dr. Nitin and Dr. Roshni, is a specialized clinic in Chennai, focusing on advanced cosmetology services. We are committed to delivering both medical and surgical solutions to help our clients achieve their beauty goals.
