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Executive HR Partnership Lead

2 weeks ago

Rajahmundry, Andhra Pradesh, India beBeeHRBusinessPartner Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Overview

Lead HR Operations

As a dynamic and experienced HR Business Partner, you will spearhead HR operations for assigned verticals/processes, support business functions, drive employee engagement and retention initiatives, and ensure policy compliance.

Main Responsibilities:

  • Employee Engagement: Foster strong relationships with employees, address queries, and resolve concerns efficiently; track and report resolution Turnaround Time (TAT).
  • Policy Compliance & Governance: Enforce labor laws, company discipline, and the Code of Conduct.
  • Attrition Management: Maintain attrition at or below 5%.
  • Talent Development: Lead training activities, facilitate action planning, record meeting outcomes, and ensure timely follow-ups.
  • Performance Evaluation: Ensure timely KRA sign-offs for new joiners and during internal movements; monitor half-yearly and annual appraisals.
  • Training Adherence: Track training plan adherence for assigned verticals/processes.
  • Exit Management: Conduct exit interviews, analyze survey data, and present actionable insights and trends.
  • Retention Strategies: Develop effective strategies to enhance employee retention and workplace satisfaction.
  • Employer Branding: Support employer branding and monitor industry HR best practices.

Qualifications & Skills:

  • Education: Bachelor's degree in any field (preferably Human Resource Management or Industrial Relations).
  • Experience: Proven experience in HR Generalist or Specialist roles, especially in labor relations and employee engagement in a BPO/Call Center environment.

Competencies & Abilities:

  • Proficiency in MS Office tools (Excel, PowerPoint, Word)
  • Strong analytical and problem-solving skills
  • Basic understanding of labor laws and HR practices
  • Ability to multitask and manage deadlines
  • Excellent verbal and written communication skills
  • Strong interpersonal and conflict-resolution abilities

About the Role:

  • Work Environment: Onsite role (Rajahmundry office)
  • Work Schedule: Flexibility to work in shifts (rotational)

Join a global leader that drives meaningful transformation in the travel and hospitality domain.