Customer Journey Champion

Job Title: Customer Journey ManagerWe are seeking a highly skilled Customer Journey Manager to oversee the customer experience across all touchpoints. The ideal candidate will have experience in CRM and marketing with a proven track record of driving sales growth through targeted campaigns.Key Responsibilities:Develop and execute customer journey strategies...

Job Title: Senior CX Solutions SpecialistWe are seeking a seasoned expert with deep expertise in contact centre technologies, specifically Genesys Cloud and AWS Connect.The ideal candidate will have a strong customer-centric mindset, hands-on experience with contact centre tools, and the ability to optimize customer journeys through innovative solutions and...

Job DescriptionThis is a 6-month contract position with a leading technology company.As a proactive Customer Retention and Accounts Specialist, you will be responsible for managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.You will contact customers whose trials have expired, facilitate purchases, process...

At the core of our organisation lies a unique opportunity to excel in customer-centric roles. We are on a mission to revolutionise the specialty chemicals market by offering seamless, tech-driven solutions.About the RoleCustomer Success ChampionWe are seeking an exceptional candidate who can oversee the entire customer journey, ensuring that every...

Adobe Target Developer PositionDrive Customer Experience ExcellenceAs a skilled Adobe Target Developer, you will play a pivotal role in delivering and enhancing the end-customer experience across various digital channels leveraging the power of Adobe Target Platform.Key Responsibilities:Deliver Seamless Digital Experiences: Utilize Adobe Target to develop...

Customer Retention SpecialistAs a Customer Retention Specialist, you will be responsible for planning and executing customer retention campaigns across various categories. This role involves managing daily tasks and coordinating with internal stakeholders to achieve business objectives.Key ResponsibilitiesDevelop and execute customer retention strategies to...

About the RoleWe are seeking a skilled Customer Experience Specialist to drive exceptional customer support and advocacy.Key Responsibilities:Deliver Top-Quality Support: Ensure every customer query is met with a prompt, informed response, adhering to our service standards for seamless interactions.Be a Customer Champion: Stay attuned to customer needs and...

Imagine delivering exceptional customer experiences, resolving complex issues, and collaborating with a dynamic team. As a customer service professional, you will be the face of our organization, providing top-notch support to customers via various channels.About the Role:Provide professional assistance to customers through chat, email, and phone...

Customer Support RoleAt our organization, we are redefining how modern India wears and gifts jewelry. Our fast-growing 9 to 5 silver jewelry brand is built on Italian-inspired designs, certified 92.5 sterling silver, and premium craftsmanship.Job Summary:We are looking for a Customer Support Representative to be the voice of our customers. As a key member of...

Senior Manager of TransformationThe role involves spearheading transformative initiatives that deliver impactful outcomes and elevate the employee experience.Champion business-critical projects that drive growth and improvement.Develop strategic measurement frameworks to assess progress and inform decision-making.Lead cross-functional collaboration to...