Grievance Resolution Specialist

2 days ago


Jodhpur, Rajasthan, India beBeeConflictresolution Full time ₹ 8,00,000 - ₹ 10,00,000
Grievance Resolution Specialist

We are seeking a proactive and empathetic professional to handle employee and stakeholder concerns with professionalism, discretion, and care.

  • Key Responsibilities:
  1. Receive, log, and manage all formal grievances and complaints
  2. Conduct impartial investigations through interviews, data collection, and documentation
  3. Mediate between parties to reach fair and timely resolutions
  4. Ensure compliance with internal policies and applicable labor laws
  5. Advise employees and management on grievance handling procedures
  6. Identify recurring patterns and suggest process or policy improvements
Requirements
  • Bachelor's degree in HR, Law, Psychology, Business Administration, or a related field
  • 1–2 years of experience in grievance handling, employee relations, or a similar role
  • Strong conflict resolution and investigative skills
  • Ability to stay objective and unbiased in sensitive situations
  • High levels of discretion, confidentiality, and professionalism
  • Excellent written and verbal communication skills
About the Role

This is an excellent opportunity for a motivated individual to be part of a forward-thinking organization that prioritizes people management and workplace culture.

Why Choose Us?
  • Be part of an AI-driven organization
  • Work closely with experienced HR professionals
  • Get exposure to real-world challenges in people management
  • Join a collaborative and employee-focused workplace culture

If you are passionate about creating a positive work environment and resolving conflicts effectively, we encourage you to apply.



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