E-Learning Platform Administrator
3 days ago
We are seeking a dedicated and experienced SumTotal LMS Administrator to join our team at Infopro Learning, Inc. As an LMS Administrator, you will be responsible for ensuring seamless operations of our clients' SumTotal LMS environments.
This is a full-time remote position open to candidates based in Delhi/NCR, requiring 7:30 PM IST to 4:30 AM IST working hours.
Key Responsibilities- User Account Management: Create, update, and manage user accounts for clients through the SumTotal LMS interface.
- Content Management: Upload, update, and remove course content, training materials, and resources for clients using SumTotal LMS tools.
- Reporting and Data Analysis: Generate and analyze data using SumTotal LMS's pre-configured reporting features to deliver insights for clients.
- Client Support: Provide responsive assistance to clients with LMS interface-related tasks, including resolving access issues, assisting with course enrollments, and troubleshooting interface issues.
- Support During Business Hours: Offer support during standard business hours, addressing critical issues according to the agreed Service Level Agreement (SLA) with clients.
- Content Verification: Ensure content is correctly uploaded and accessible for client users.
- Prior experience with SumTotal LMS, including user account management, content management, and reporting functionalities.
- A background in LMS administration and familiarity with the SumTotal LMS interface.
- Strong attention to detail and ability to manage multiple client accounts.
- Excellent communication skills for effective client support and troubleshooting.
- Ability to work full-time within established business hours and meet SLA requirements for clients.
The estimated annual salary for this role is ₹1,200,000 - ₹1,500,000, commensurate with experience and qualifications. We offer a competitive benefits package, including health insurance, retirement savings plan, and paid time off.
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