Chief Learning Experience Architect

3 days ago


Noida, Uttar Pradesh, India Infopro Learning, Inc Full time

Unlock the Potential of Employees, Clients, and Partners

At Infopro Learning, Inc., we are committed to helping organizations transform their workforce through effective learning solutions. As a Project Manager, you will play a crucial role in delivering high-quality projects that meet our clients' needs.

Job Summary:

We are seeking an experienced Project Manager to lead our projects from start to finish. This is a fantastic opportunity for a seasoned professional to join our team and contribute to the success of our clients.

About Us:

Infopro Learning, Inc. is an award-winning workforce transformation company that has been helping organizations achieve their strategic objectives for over 25 years. Our team of experts provides full-service solutions that support the entire lifecycle of learning, including strategy, curriculum design, content development, training delivery, learning administration, and talent sourcing.

Your Key Responsibilities:

  • Elicit information from clients regarding expectations, budgets, and other constraints, and communicate these to the team.
  • Analyze the scope of work to provide accurate size and effort estimates.
  • Proactively interface with other production groups/support teams for timely information and workflow.
  • Review created artifacts from the perspective of mapping to client requirements.
  • Identify and analyze complex problems and reach sustainable solutions.
  • Manage relationships and ensure customer satisfaction.
  • Govern projects running simultaneously with multiple accounts.
  • Forecast revenue and ensure compliance.
  • Drive project KPIs (Schedule, Quality, Budget, Client requirements, Contractual obligations, etc).
  • Negotiate with clients on project issues within the framework of contractual and project-specific obligations.
  • Take proactive measures to update clients on progress, risks, and deviations along with proposed solutions & contingency measures to diffuse confusion and conflict between clients and execution teams.

What You Will Need:

  • Any Bachelor's degree.
  • 7+ or more years of experience in the online learning industry, providing exemplary customer service to individuals and organizations.
  • 4+ or more years of experience in project/program management within the learning industry.
  • Ability to provide oversight to large development teams.
  • Ability to demonstrate effective leadership and decision-making skills.

PREFERRED QUALIFICATIONS:

  • PMI Certification is highly desired.

Salary Range: $120,000 - $150,000 per year, depending on location and experience.



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