Chief Learning Experience Architect
3 days ago
Unlock the Potential of Employees, Clients, and Partners
At Infopro Learning, Inc., we are committed to helping organizations transform their workforce through effective learning solutions. As a Project Manager, you will play a crucial role in delivering high-quality projects that meet our clients' needs.
Job Summary:
We are seeking an experienced Project Manager to lead our projects from start to finish. This is a fantastic opportunity for a seasoned professional to join our team and contribute to the success of our clients.
About Us:
Infopro Learning, Inc. is an award-winning workforce transformation company that has been helping organizations achieve their strategic objectives for over 25 years. Our team of experts provides full-service solutions that support the entire lifecycle of learning, including strategy, curriculum design, content development, training delivery, learning administration, and talent sourcing.
Your Key Responsibilities:
- Elicit information from clients regarding expectations, budgets, and other constraints, and communicate these to the team.
- Analyze the scope of work to provide accurate size and effort estimates.
- Proactively interface with other production groups/support teams for timely information and workflow.
- Review created artifacts from the perspective of mapping to client requirements.
- Identify and analyze complex problems and reach sustainable solutions.
- Manage relationships and ensure customer satisfaction.
- Govern projects running simultaneously with multiple accounts.
- Forecast revenue and ensure compliance.
- Drive project KPIs (Schedule, Quality, Budget, Client requirements, Contractual obligations, etc).
- Negotiate with clients on project issues within the framework of contractual and project-specific obligations.
- Take proactive measures to update clients on progress, risks, and deviations along with proposed solutions & contingency measures to diffuse confusion and conflict between clients and execution teams.
What You Will Need:
- Any Bachelor's degree.
- 7+ or more years of experience in the online learning industry, providing exemplary customer service to individuals and organizations.
- 4+ or more years of experience in project/program management within the learning industry.
- Ability to provide oversight to large development teams.
- Ability to demonstrate effective leadership and decision-making skills.
PREFERRED QUALIFICATIONS:
- PMI Certification is highly desired.
Salary Range: $120,000 - $150,000 per year, depending on location and experience.
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