Strategic Business Developer

3 days ago

Bharatpur, Rajasthan, India beBeeGrowth Full time ₹ 15,00,000 - ₹ 25,00,000

Job Role: Growth Accelerator

About the Position:

  • Strategic Partnerships:

Cultivate strong, long-term relationships with key stakeholders to drive client success. Understand their objectives and align them with our product offerings.

  • Customized Solutions:

Collaborate with clients and internal teams to develop tailored implementation strategies and deliver end-to-end execution.

  • Customer Success:

Serve as a trusted advisor, proactively addressing client needs and ensuring adoption of new features, services, and solutions. Regularly review account performance metrics to ensure client goals are met.

  • Project Management:

Lead implementation projects by working collaboratively with clients, pre-sales teams, and product teams. Drive project management best practices to ensure timely delivery and scope monitoring.

  • Data-Driven Insights:

Leverage data to provide actionable insights to customers. Monitor and report on key metrics such as product adoption, engagement levels, and churn risk.

  • Client Enablement:

Provide clients with training and resources to ensure they understand and can utilize our product effectively. Develop customized learning paths and onboarding plans to accelerate time-to-value.

  • Handover and Support:

Manage handovers, close all points by working with product and support teams. Create customer SOPs for processes that can be used by clients and internally by support.

  • Feedback Loop:

Act as the voice of the customer within the organization, providing feedback to product teams for improvements or new feature development based on client input.

Key Requirements:

  • Excellent problem-solving skills
  • Understanding of business operations in detail.
  • Bachelor's degree in Business, Marketing, Sales, or a related field. Master's degree is a plus.
  • 5+ years of experience in customer success, account management, or a consulting role within a SaaS or tech-driven company.
  • Experience in managing projects and working in a collaborative environment.
  • Ability to work independently and manage time effectively

About this Role: As a Growth Accelerator, you will play a crucial part in driving client success. You will work closely with both client stakeholders and internal teams to design tailored implementation strategies and deliver end-to-end execution. Your focus will be on delivering value through effective project management, clear communication, and alignment with customer goals—ensuring a smooth transition and long-term success.

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