Senior Technical Support Specialist
4 days ago
**About the Role:**
We are looking for a highly motivated and experienced Senior Technical Support Specialist to join our team at RunLoyal. As a Senior Technical Support Specialist, you will play a vital role in providing exceptional technical support to our US customers, ensuring the smooth operation of our SaaS product.
Key Responsibilities:
- Develop and maintain comprehensive support policies and procedures to ensure efficient and effective customer support operations.
- Provide expert-level technical support to US customers via phone, email, and chat, resolving complex issues and escalating them to senior engineers when necessary.
- Collaborate with the development team to identify and resolve bugs, ensuring product stability and performance.
- Create and update existing support documentation and knowledge base.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 4-5 years of experience as a Lead Application Support Engineer in a SaaS-based company.
- Proven ability to troubleshoot and resolve complex technical issues.
- Excellent communication (written and verbal) and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with cutting-edge technology.
- Fast-paced and dynamic work environment.
-
Senior Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India Pathirika Network Private Limited Full timePathirika Network Private Limited is seeking a highly skilled Senior Technical Support Specialist to join our team. As an ideal candidate, you will have 2-4 years of experience in the job market context of India.About the RoleThe key responsibilities of this role include:Providing technical support to clients via phone, email, or in-person...
-
Technical Support Specialist
22 hours ago
Chennai, Tamil Nadu, India Intelsat Full timeTechnical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Intelsat. As a Technical Support Specialist, you will provide technical assistance and support to customers and internal stakeholders.Key Responsibilities:Provide technical support for server hardware and Linux operating systems.Develop and maintain...
-
Senior Support Specialist
1 day ago
Chennai, Tamil Nadu, India Amazon Full timeAbout the RoleIn this position, you will play a crucial part in the development and implementation of innovative technical solutions that drive business growth and improvement. As a Senior Support Specialist, you will collaborate with cross-functional teams to resolve complex technical issues, identify opportunities for process improvements, and implement...
-
Lead Technical Support Specialist
4 days ago
Chennai, Tamil Nadu, India RunLoyal: Pet Software Full timeAbout UsRunLoyal is a rapidly growing vertical SaaS company based in Atlanta, GA. We are passionate about revolutionizing the pet care industry with our innovative solutions.Job Description:We are seeking a highly skilled Lead Technical Support Specialist to join our team. As a Lead Technical Support Specialist, you will play a vital role in providing...
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India TECHFULLY PRIVATE LIMITED Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TECHFULLY PRIVATE LIMITED. As a key member of our support team, you will be responsible for providing exceptional technical assistance to customers, ensuring their issues are resolved promptly and efficiently.
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India Glidewell Dental Full time**Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Glidewell Dental. As a Mac IT Analyst, you will be responsible for providing technical assistance and support to our employees.**Key Responsibilities:**Provide Level 1 technical support for Mac and Apple productsAnalyze and resolve technical issues related to...
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India Kaleris Full timeJob DescriptionAs a Technical Support Specialist at Kaleris, you will be responsible for providing expert-level technical support to customers using our software applications. This includes troubleshooting and resolving complex issues related to Kaleris/Navis products, as well as managing cases from start to resolution and closure.Key ResponsibilitiesProvide...
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India Bank of America Full timeJob OverviewAt Bank of America, we are committed to delivering exceptional customer experiences through our innovative technology solutions. As a Technical Support Specialist, you will play a critical role in ensuring the stability and reliability of our applications.
-
Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India Pathirika Network Private Limited Full timeJob OverviewWe are seeking a highly skilled L2 Support Specialist to join our team at Pathirika Network Private Limited. The ideal candidate will have 2-4 years of experience in the job market context of India.About the RoleThis is an exciting opportunity for a technical professional to provide exceptional support to clients via phone, email, or in-person...
-
Senior Technical Support Specialist
1 day ago
Chennai, Tamil Nadu, India Amazon Full timeAbout This RoleWe're seeking an experienced Senior Support Engineer to join our team at Amazon. In this role, you'll be responsible for providing high-quality technical support to our customers and internal teams. You'll troubleshoot complex technical issues, collaborate with cross-functional teams, and develop tools to improve operational efficiency.Key...
-
Senior Technical Specialist
1 day ago
Chennai, Tamil Nadu, India Tringapps Research Labs Pvt Ltd Full timeKey ResponsibilitiesAs a Senior Technical Specialist at Tringapps Research Labs Pvt Ltd, you will be responsible for the following key responsibilities:* Design and implement SAP EWM configurations and systems* Collaborate with internal stakeholders to identify business needs and develop solutionsYou will work closely with our development team to ensure that...
-
Technical Support Specialist
7 days ago
Chennai, Tamil Nadu, India Roanuz Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in monitoring and maintaining computer systems, applications, and networks.Responsibilities include identifying and escalating urgent tickets, diagnosing issues, and providing timely technical support to users.The successful...
-
Chennai, Tamil Nadu, India Glidewell Dental Full time**Job Summary**Glidewell Dental seeks a skilled Technical Support Specialist to provide top-notch assistance to our UK technical operations. As a key member of our team, you will be responsible for delivering exceptional customer service, resolving complex IT issues, and ensuring seamless support for our enterprise applications.**Key...
-
Senior Technical Specialist
3 days ago
Chennai, Tamil Nadu, India HCL Technologies Limited Full timeAt HCL Technologies Limited, we are seeking an experienced Senior Technical Specialist to join our team. This is a key role in our organization where you will have the opportunity to utilize your technical expertise and passion for innovation to drive business growth.About the RoleThis position involves providing expert technical guidance and support to our...
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India Comcast Full timeJob OverviewComcast is seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for participating in project teams, troubleshooting operational issues, and providing technical solutions to complex problems.The ideal candidate will have a strong understanding of technical operations, excellent problem-solving...
-
Technical Support Specialist
6 days ago
Chennai, Tamil Nadu, India Pathirika Network Private Limited Full timePathirika Network Private Limited is looking for a skilled Help Desk Technician to provide technical support to our clients. The ideal candidate should have a strong background in troubleshooting, excellent communication skills, and the ability to work in a fast-paced environment.About the JobThe Help Desk Technician will be responsible for providing...
-
Technical Support Specialist
3 weeks ago
Chennai, Tamil Nadu, India Hapag-Lloyd AG Full timeTechnical Support Specialist - CIP - Cloudpak Technical Support Specialist - CIP - CloudpakFull Time Chennai, Tamil Nadu, India With Professional Experience 9/17/24 1732985 About Hapag-LloydWith a fleet of 287 modern...
-
Technical Support Specialist
4 days ago
Chennai, Tamil Nadu, India Glidewell Dental Full timeJob Description:We are seeking a highly skilled Technical Support Specialist to join our team at Glidewell Dental. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers across all locations.Key Responsibilities:Provide Level 1 technical support via phone, email, and remote control...
-
Technical Support Specialist
2 days ago
Chennai, Tamil Nadu, India WPP Full timeAbout the RoleAt WPP, we're seeking a talented Technical Support Specialist to join our Global Investment Systems team. As a key member of our IT operations, you will play a critical role in ensuring the smooth operation of our investment data warehouse solutions, bespoke applications, and reporting dashboards.Responsibilities- Provide day-to-day operational...
-
Network Technical Support Specialist
5 days ago
Chennai, Tamil Nadu, India Movate Full timeAbout MovateMovate, a global customer experience and technology consulting services provider, is known for its innovative approach to IT support. With a diverse team of over 11,700 professionals across 20 global locations, we deliver premium service offerings and differentiated value propositions that solve clients' critical business problems proactively.Job...