Technical Support Specialist

3 days ago


Chennai, Tamil Nadu, India Glidewell Dental Full time

Job Description:

We are seeking a highly skilled Technical Support Specialist to join our team at Glidewell Dental. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers across all locations.

Key Responsibilities:

  • Provide Level 1 technical support via phone, email, and remote control tools
  • Analyze and diagnose technical issues related to hardware, software, and operating systems
  • Install, configure, and troubleshoot hardware, peripherals, and software systems
  • Manage internet security, user permissions, and maintain the Time Management system (Kronos)
  • Create simple queries and run stored procedures in SQL Server 2008
  • Perform basic administrative and security tasks for various applications and software
  • Communicate resolution status proactively to ensure customer expectations are met
  • Escalate complex issues to other IT teams as necessary

Requirements:

  • High School Diploma or GED
  • Experience providing technical support for Mac and Apple products
  • Experience with Intune
  • Formal education in Information Technology, a plus
  • 7+ years of experience in Applications or IT Technical Support
  • Must have previous experience supporting enterprise applications

About Us:

Glidewell Dental is a leading provider of dental solutions, and we're committed to delivering exceptional service to our customers. Our team is passionate about providing innovative solutions that meet the evolving needs of the dental industry.



  • Chennai, Tamil Nadu, India TECHFULLY PRIVATE LIMITED Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TECHFULLY PRIVATE LIMITED. As a key member of our support team, you will be responsible for providing exceptional technical assistance to customers, ensuring their issues are resolved promptly and efficiently.


  • Chennai, Tamil Nadu, India Glidewell Dental Full time

    **Job Summary:**We are seeking a highly skilled Technical Support Specialist to join our team at Glidewell Dental. As a Mac IT Analyst, you will be responsible for providing technical assistance and support to our employees.**Key Responsibilities:**Provide Level 1 technical support for Mac and Apple productsAnalyze and resolve technical issues related to...


  • Chennai, Tamil Nadu, India Kaleris Full time

    Job DescriptionAs a Technical Support Specialist at Kaleris, you will be responsible for providing expert-level technical support to customers using our software applications. This includes troubleshooting and resolving complex issues related to Kaleris/Navis products, as well as managing cases from start to resolution and closure.Key ResponsibilitiesProvide...


  • Chennai, Tamil Nadu, India FIS Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our operations team, you will be responsible for maintaining our scheduling system and implementing new/improved work procedures.


  • Chennai, Tamil Nadu, India Bank of America Full time

    Job OverviewAt Bank of America, we are committed to delivering exceptional customer experiences through our innovative technology solutions. As a Technical Support Specialist, you will play a critical role in ensuring the stability and reliability of our applications.


  • Chennai, Tamil Nadu, India Pathirika Network Private Limited Full time

    Job OverviewWe are seeking a highly skilled L2 Support Specialist to join our team at Pathirika Network Private Limited. The ideal candidate will have 2-4 years of experience in the job market context of India.About the RoleThis is an exciting opportunity for a technical professional to provide exceptional support to clients via phone, email, or in-person...


  • Chennai, Tamil Nadu, India Roanuz Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have experience in monitoring and maintaining computer systems, applications, and networks.Responsibilities include identifying and escalating urgent tickets, diagnosing issues, and providing timely technical support to users.The successful...


  • Chennai, Tamil Nadu, India Comcast Full time

    Job OverviewComcast is seeking a highly skilled Technical Support Specialist to join our team. This individual will be responsible for participating in project teams, troubleshooting operational issues, and providing technical solutions to complex problems.The ideal candidate will have a strong understanding of technical operations, excellent problem-solving...


  • Chennai, Tamil Nadu, India RunLoyal: Pet Software Full time

    **About the Role:**We are looking for a highly motivated and experienced Senior Technical Support Specialist to join our team at RunLoyal. As a Senior Technical Support Specialist, you will play a vital role in providing exceptional technical support to our US customers, ensuring the smooth operation of our SaaS product.Key Responsibilities:Develop and...


  • Chennai, Tamil Nadu, India Hapag-Lloyd AG Full time

    Technical Support Specialist - CIP - Cloudpak Technical Support Specialist - CIP - CloudpakFull Time Chennai, Tamil Nadu, India With Professional Experience 9/17/24 1732985 About Hapag-LloydWith a fleet of 287 modern...


  • Chennai, Tamil Nadu, India RunLoyal: Pet Software Full time

    About UsRunLoyal is a rapidly growing vertical SaaS company based in Atlanta, GA. We are passionate about revolutionizing the pet care industry with our innovative solutions.Job Description:We are seeking a highly skilled Lead Technical Support Specialist to join our team. As a Lead Technical Support Specialist, you will play a vital role in providing...


  • Chennai, Tamil Nadu, India WPP Full time

    About the RoleAt WPP, we're seeking a talented Technical Support Specialist to join our Global Investment Systems team. As a key member of our IT operations, you will play a critical role in ensuring the smooth operation of our investment data warehouse solutions, bespoke applications, and reporting dashboards.Responsibilities- Provide day-to-day operational...


  • Chennai, Tamil Nadu, India Movate Full time

    About MovateMovate, a global customer experience and technology consulting services provider, is known for its innovative approach to IT support. With a diverse team of over 11,700 professionals across 20 global locations, we deliver premium service offerings and differentiated value propositions that solve clients' critical business problems proactively.Job...


  • Chennai, Tamil Nadu, India FourKites, Inc. Full time

    Company OverviewFourKites, Inc. is the leading supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores, and beyond. Our mission is to help companies digitize their end-to-end supply chains, creating more agile, efficient, and sustainable supply chains.Job DescriptionWe are seeking a highly...


  • Chennai, Tamil Nadu, India Roanuz Full time

    At Roanuz, we build innovative products and applications using practical artificial intelligence. Our team of experts uses an in-house AI framework to reinvent sports data and bring a technological revolution to the industry. We are one of the most sought-after companies in the global sports tech market.Job OverviewWe are seeking a skilled IT professional to...


  • Chennai, Tamil Nadu, India TransPerfect Full time

    Job OverviewThe role of a Technical Support Specialist at TransPerfect is to provide exceptional service and support to end-users in a 24/7 online environment.This position involves interacting with customers to resolve technical issues, performing detailed analysis, and guiding users through step-by-step solutions. Key responsibilities include:Delivering...


  • Chennai, Tamil Nadu, India Hapag-Lloyd Full time

    Technical Support Specialist - CIP - Cloudpak Full Time Chennai, Tamil Nadu, India With Professional Experience 9/17/24 About Hapag-Lloyd With a fleet of modern container ships and a total transport capacity of 11,9 million TEU, Hapag-Lloyd is one of the world's leading liner shipping companies. In the Liner Shipping segment, the Company has...


  • Chennai, Tamil Nadu, India Chargebee Full time

    About Chargebee We empower thousands of SaaS and subscription-first businesses to process billions of dollars in revenue every year. Our team of 500+ members works remotely across the globe, fostering a global perspective in our work.Job Description: We are seeking a Product Support Specialist to deliver exceptional customer experiences by solving complex...


  • Chennai, Tamil Nadu, India Pathirika Network Private Limited Full time

    Pathirika Network Private Limited is seeking a highly skilled Senior Technical Support Specialist to join our team. As an ideal candidate, you will have 2-4 years of experience in the job market context of India.About the RoleThe key responsibilities of this role include:Providing technical support to clients via phone, email, or in-person...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Overview of Tata Consultancy ServicesWe are a leading global technology services company, committed to helping our clients transform and succeed in a rapidly changing world.Job DescriptionAs a Service Desk Specialist at Tata Consultancy Services, you will be the primary point of contact for internal customers, providing technical support and assistance with...