Technical Support Specialist

2 days ago


Chennai, Tamil Nadu, India Glidewell Dental Full time

**Job Summary:**

We are seeking a highly skilled Technical Support Specialist to join our team at Glidewell Dental. As a Mac IT Analyst, you will be responsible for providing technical assistance and support to our employees.

**Key Responsibilities:**

  • Provide Level 1 technical support for Mac and Apple products
  • Analyze and resolve technical issues related to hardware and software
  • Use remote control tools to troubleshoot and resolve issues
  • Document knowledge articles for new problems that arise

**Requirements:**

  • High School Diploma or equivalent
  • Experience providing technical support for Mac and Apple products
  • Strong communication skills and ability to work with international users
  • Experience supporting enterprise applications such as Microsoft 365 and Active Directory


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