Technical Support Specialist
5 days ago
Technical Support Specialist
We are seeking a highly skilled Technical Support Specialist to join our team at Intelsat. As a Technical Support Specialist, you will provide technical assistance and support to customers and internal stakeholders.
Key Responsibilities:
- Provide technical support for server hardware and Linux operating systems.
- Develop and maintain system documentation and procedures.
- Collaborate with cross-functional teams to ensure seamless system operation.
Requirements:
- 5+ years of experience with technical support in an industry that requires 24x7 support.
- 3+ years of experience with Linux systems administration.
- Strong knowledge of scripting languages (bash, python, perl) and network protocols (SNMP, SMTP).
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
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