Service Delivery Executive

2 weeks ago


Bengaluru, Karnataka, India SLK Full time
Company Overview

SLK Software Private Limited is a leading provider of innovative software solutions, dedicated to delivering exceptional services to its clients.

Job Summary

We are seeking an experienced Service Delivery Executive to join our Technical Operations team in Bengaluru. The successful candidate will be responsible for managing projects, fixing reliability issues, tracking service metrics, and leading the service delivery team.

Key Responsibilities
  • Monitor and manage desktop support, IT services desk, and VIP support functions to ensure optimal service levels
  • Maintain high performance levels for service-related processes and implement improvement activities wherever necessary
  • Take ownership of critical incidents and resolve them efficiently
Benefits

The successful candidate can expect a competitive salary package, including:

  • A base salary of ₹1,200,000 per annum, commensurate with experience
  • Ongoing professional development opportunities
  • A dynamic and supportive work environment
About SLK Software Private Limited

SLK Software Private Limited is a respected name in the software industry, known for its commitment to innovation and customer satisfaction. As a member of our team, you will have the opportunity to work with talented professionals who share your passion for delivering exceptional results.



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