Hotel Service Associate
2 weeks ago
Job Summary
We are seeking a highly skilled and enthusiastic Guest Service Associate to join our team at AccorHotel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities
- Deliver outstanding customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
- Perform opening and closing procedures, maintaining a high level of cleanliness and organization in the assigned area.
- Monitor operating supplies, reducing waste and spoilage, and maintaining a high level of efficiency in daily operations.
- Collaborate with colleagues to achieve team goals, demonstrating a strong commitment to teamwork and a positive attitude.
- Stay up-to-date with hotel services and facilities, providing guests with accurate information and recommendations.
Requirements
- Prior experience in a similar role, preferably in the luxury hotel industry.
- Strong operational and technical knowledge, with a passion for delivering exceptional service.
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
What We Offer
As a Guest Service Associate at AccorHotel, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.
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