Accor Hotel Guest Service Associate

4 weeks ago


Pune, Maharashtra, India AccorHotel Full time
Job Summary

As a Guest Service Associate at Accor Hotel, you will be responsible for ensuring the highest level of guest satisfaction by providing clean, hygienic, and hazard-free areas in the hotel. This includes achieving impeccable housekeeping standards in all areas of the hotel as per organizational standards and atmosphere of high individual morale.

Main Responsibilities
  • To provide clean and hygienic areas in the hotel to achieve maximum guest satisfaction and organizational profitability.
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis.
  • Remain alert, courteous, and helpful to guests and coworkers at all times.
  • Responsible for cleaning the room, public area, Executive Office, and other duties assigned.
  • Bring to the attention of Management any matter that may affect the interests of the hotel.

Requirements
  • Excellent verbal and written communication skills, analytical and reasoning skills, and well-versed problem-solving techniques.
  • Strong organizational skills.
  • Minimum 1 year of relevant experience.
  • Good operational knowledge.


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