Accor Hotel Guest Service Associate
4 weeks ago
As a Guest Service Associate at Accor Hotel, you will be responsible for ensuring the highest level of guest satisfaction by providing clean, hygienic, and hazard-free areas in the hotel. This includes achieving impeccable housekeeping standards in all areas of the hotel as per organizational standards and atmosphere of high individual morale.
Main Responsibilities
- To provide clean and hygienic areas in the hotel to achieve maximum guest satisfaction and organizational profitability.
- Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis.
- Remain alert, courteous, and helpful to guests and coworkers at all times.
- Responsible for cleaning the room, public area, Executive Office, and other duties assigned.
- Bring to the attention of Management any matter that may affect the interests of the hotel.
Requirements
- Excellent verbal and written communication skills, analytical and reasoning skills, and well-versed problem-solving techniques.
- Strong organizational skills.
- Minimum 1 year of relevant experience.
- Good operational knowledge.
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