Hotel Guest Services Assistant Manager
4 weeks ago
At IBIS, we are seeking a highly skilled and experienced Assistant Manager Guest Service to join our team. The successful candidate will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.
Key Responsibilities:- Maintain high-quality guest services in areas of arrivals, departures, rooming, food & services, and special needs.
- Optimize hotel occupancy and room rate.
- Handle guest complaints professionally and effectively.
- Assist the Guest Service Manager in operating a highly proficient and productive guest services department.
- Responsible for sales according to hotel tasks.
- Have a thorough working knowledge of hotel operations, including front desk, reception/cashiering procedures, reservations, and outlet services.
- Have a strong understanding of hotel departments, physical layouts, key personnel, daily functions, and special events.
- Assist in conducting training for the Guest Service team.
- Assist the Guest Service Manager in formulating new procedures and directives to improve the department.
- High-quality guest services in areas of arrivals, departures, rooming, food & services, and special needs.
- Optimizing hotel occupancy and room rate.
- Handling guest complaints professionally and effectively.
- Assisting the Guest Service Manager in operating a highly proficient and productive guest services department.
- Responsible for sales according to hotel tasks.
- Thorough working knowledge of hotel operations, including front desk, reception/cashiering procedures, reservations, and outlet services.
- Strong understanding of hotel departments, physical layouts, key personnel, daily functions, and special events.
- Assisting in conducting training for the Guest Service team.
- Assisting the Guest Service Manager in formulating new procedures and directives to improve the department.
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Hotel Guest Services Manager
1 month ago
Pune, Maharashtra, India IBIS Full timeJob Title: Hotel Guest Services ManagerJob Summary:We are seeking a highly skilled and experienced Hotel Guest Services Manager to join our team at IBIS. The successful candidate will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
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Guest Service Manager
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled Guest Service Manager to join our team at AccorHotel. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Maintain high-quality guest services, focusing on arrivals, departures, rooming, food, and...
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Guest Service Manager
3 weeks ago
Pune, Maharashtra, India AccorHotel Full timeAs Guest Service Manager, you will be responsible for maintaining high-quality guest services, primarily in the areas of arrivals, departures, rooming, food & services, and special needs. You will optimize hotel occupancy, room rate, and handle guest complaints professionally and effectively.Key Responsibilities:Responsible for maintaining high-quality guest...
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Guest Service Operations Manager
4 weeks ago
Pune, Maharashtra, India IBIS Full timeJob Title: Guest Service Operations ManagerJob Summary:We are seeking a highly skilled Guest Service Operations Manager to join our team at IBIS. The Guest Service Operations Manager will be responsible for maintaining high-quality guest services, optimizing hotel occupancy, and handling guest complaints professionally and effectively.Key...
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Guest Service Operations Manager
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Operations Manager at AccorHotel, you will be responsible for maintaining high-quality guest services in various areas, including arrivals, departures, rooming, food, and services. You will also handle guest complaints professionally and effectively, optimizing hotel occupancy and room rates. Additionally, you will assist the...
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Hotel Guest Service Associate
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Associate at AccorHotel, you will be responsible for providing exceptional guest experiences by ensuring clean, hygienic, and comfortable areas throughout the hotel. This includes maintaining impeccable housekeeping standards, achieving maximum guest satisfaction, and organizational profitability.Key Responsibilities• Ensure...
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Accor Hotel Guest Service Associate
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:As a Guest Service Associate at Accor Hotel, you will be responsible for providing exceptional guest experiences by ensuring the cleanliness and comfort of hotel areas. This includes maintaining high standards of cleanliness in guest rooms, public areas, and executive offices.Key Responsibilities:Ensure cleanliness and organization of guest...
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Accor Hotel Guest Service Associate
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob SummaryAs a Guest Service Associate at Accor Hotel, you will be responsible for ensuring the highest level of guest satisfaction by providing clean, hygienic, and hazard-free areas in the hotel. This includes achieving impeccable housekeeping standards in all areas of the hotel as per organizational standards and atmosphere of high individual morale.Main...
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Hotel Operations Assistant
3 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:We are seeking a highly skilled and experienced Hotel Operations Assistant to join our team at AccorHotel.Key Responsibilities:Provide exceptional guest services, ensuring a high-quality experience for arrivals, departures, rooming, food and beverage services, and special needs.Optimize hotel occupancy and room rates while handling guest...
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Hotel Operations Assistant
3 weeks ago
Pune, Maharashtra, India Accor Full timeJob Title: Hotel Operations AssistantCompany Overview: Accor is a world-leading hospitality group with more than 3,900 hotels and resorts across 100 countries.Job Summary:To provide clean, hygienic, comfortable and hazard-free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability.Responsible for usage of...
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Guest Service Operations Coordinator
3 weeks ago
Pune, Maharashtra, India IBIS Full timeGuest Service Operations CoordinatorAt IBIS, we are seeking an exceptional Guest Service Operations Coordinator to join our team. As a key member of our Guest Service department, you will be responsible for maintaining high-quality guest services and optimizing hotel occupancy and room rates. Your strong understanding of hotel operations, including front...
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Hotel Operations Manager
3 weeks ago
Pune, Maharashtra, India IBIS Full timeJob Title: Assistant Manager Guest ServicePosition Overview:Main Responsibilities: To maintain high-quality guest services across arrivals, departures, rooming, food & beverage services, and special needs and enquiries during a guest's stay.Key Performance Indicators: Optimizing hotel occupancy and room rates, handling guest complaints professionally, and...
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Guest Service Team Lead
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:A key role within the hotel, this position is responsible for delivering exceptional guest experiences through effective management of front desk operations, rooming, food & beverage services, and special requests. The ideal candidate will possess strong communication skills, a thorough understanding of hotel operations, and the ability to work...
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Customer Service Manager
1 week ago
Pune, Maharashtra, India AccorHotel Full timeCompany Overview:AccorHotel is a leading hospitality company that strives to deliver exceptional guest experiences. Our team of professionals works together to create memorable moments for our guests.About the Role:We are seeking a highly skilled Customer Service Manager to join our Guest Services team at AccorHotel. As a key member of our team, you will be...
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Hotel Service Associate
3 weeks ago
Pune, Maharashtra, India AccorHotel Full timeAbout the Role:The Customer Service Professional will be responsible for ensuring the cleanliness and comfort of hotel areas, providing a high level of guest satisfaction and achieving organizational profitability.Key Responsibilities:Ensure cleanliness standards are maintained in assigned guest rooms.Provide exceptional service to guests and...
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Hotel Service Representative
1 month ago
Pune, Maharashtra, India NOVOTEL Full timeJob SummaryWe are seeking a highly motivated and customer-focused Hotel Service Representative to join our team at NOVOTEL. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Service: Provide courteous, professional,...
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Hotel Security Officer
3 weeks ago
Pune, Maharashtra, India Accor Full timeJob Title: Security OfficerJob Summary:The Security Officer is responsible for ensuring a safe environment for hotel staff and guests, protecting hotel assets, and maintaining a culture of hospitality.Key Responsibilities:Establish a chain of command and responsibility, reporting directly to the Shift Duty Security Supervisor, Assistant Operations Manager,...
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Guest Relations Ambassador
4 weeks ago
Pune, Maharashtra, India JLL Full timeJob Summary:We are seeking a highly motivated and customer-oriented individual to join our team as a Guest Relations Executive. The Guest Relations Executive will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any concerns or issues that may arise during their stay.Key...
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Hotel Manager
4 weeks ago
Pune, Maharashtra, India AccorHotel Full timeJob Summary:As a Front Office professional at AccorHotel, you will be responsible for ensuring that guests have a seamless and enjoyable experience during their stay. This involves providing warm and personalized service, maintaining high standards of cleanliness and organization, and collaborating with various departments to ensure seamless communication...
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Guest Relations Ambassador
1 month ago
Pune, Maharashtra, India JLL Full timeJob Summary:We are seeking a highly motivated and customer-oriented individual to fill the role of Guest Relations Ambassador. The ideal candidate will be responsible for ensuring an exceptional guest experience, building and maintaining strong relationships with guests, and resolving any concerns or issues that may arise during their stay.Key...