Technical Support Specialist

1 week ago


Borivli, Maharashtra, India beBeeCustomerSupport Full time
Job Overview

We are seeking a highly skilled and dedicated Technical Support Specialist to provide exceptional technical support to our customers and ensure their satisfaction with our products and services.

Main Responsibilities
  • Provide top-notch technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot technical issues related to our software applications.
  • Collaborate with cross-functional teams to resolve complex issues.
  • Maintain accurate records of customer inquiries and resolutions.
  • Contribute to the development and improvement of support processes and documentation.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science or a related field.
  • 3-6 years of experience in a customer support or technical support role.
  • Strong understanding of software applications and troubleshooting techniques.
  • Experience with ticketing systems and customer relationship management (CRM) software.
  • Excellent communication and problem-solving skills.
About the Role

This is an exciting opportunity for a motivated and detail-oriented individual to join our team and contribute to delivering exceptional customer experiences.



  • Borivli, Maharashtra, India Questa Software Systems Private Limited Full time ₹ 4,50,000 - ₹ 5,40,000 per year

    Technical Pre Sales and Post Sales Consultant – Questa Software Systems Pvt. Ltd.About Us· Questa Software Systems Pvt. Ltd. (QSSPL) is a leading provider of licensing consultancy and technical support services.· With over 20 years in the industry, QSSPL is renowned for its commitment to excellence across diverse industry sectors.· Our expert technical...


  • Borivli, Maharashtra, India Upman Placements Full time US$ 90,000 - US$ 1,20,000 per year

    Role & responsibilities8-10 years of progressive experience in technical sales within Anodizing and surface treatment industry.Proven track record in specialty chemicals for Aluminum Anodizing and surface treatment applicationsDeep understanding of Anodizing processes, chemistry, process, plants and equipment requirementsHands-on experience with anodizing...


  • Borivli, Maharashtra, India Acme Services Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Description Job Description : Serve as the primary point of contact for clients seeking technical assistance via phone, email, or chat. Perform remote troubleshooting, diagnose, and resolve technical issues. Provide accurate information on IT products or services. Record events, problems, and resolutions in logs. Follow up...


  • Borivli, Maharashtra, India beBeeAccount Full time US$ 90,000 - US$ 1,20,000

    Technical Account Specialists play a pivotal role in managing client relationships and delivering exceptional technical services.As a seasoned subject matter expert, you will be responsible for understanding the client's operations, monitoring their support needs, and providing top-notch technical knowledge and support.This role requires strong interpersonal...


  • Borivli, Maharashtra, India NTT Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAAs a Networking...


  • Borivli, Maharashtra, India Aditi Tracking Support Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Digital Marketing Specialist(Mumbai)Mumbai Suburban, IndiaJD for Digital Marketing SpecialistPosition Overview:We are seeking a motivated and skilled Digital Marketing Specialist to join our dynamicmarketing team. The ideal candidate will have a positive attitude, excellent communicationskills, and strong teamwork abilities. This role involves developing,...


  • Borivli, Maharashtra, India beBeeCommunication Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Overview:We are seeking a skilled Business Operations Support Specialist to join our team.Key Responsibilities:The ideal candidate will have:A strong academic background or be awaiting resultsExcellent English communication skillsCandidate Requirements:To be successful in this role, you will need:Key Skills and Qualifications:Degree or awaiting...


  • Borivli, Maharashtra, India ‎ConnectWise Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely...


  • Borivli, Maharashtra, India beBeeCustomerService Full time ₹ 2,01,600 - ₹ 2,52,000

    Job OpportunityWe are seeking a highly skilled and detail-oriented professional to provide exceptional service to our clients, resolve issues efficiently, and ensure customer satisfaction.Key Responsibilities:Deliver timely and professional support to customers via calls, emails, and in-person interactionsGuide customers on understanding, updating, and...


  • Borivli, Maharashtra, India beBeeCustomerService Full time ₹ 2,01,600 - ₹ 2,52,000

    Customer Service SpecialistJob Overview:We are seeking a highly skilled and detail-oriented Customer Service Specialist to provide exceptional support to our clients. The ideal candidate will possess strong communication skills, proficiency in Microsoft Excel, and the ability to manage customer inquiries efficiently.Key Responsibilities:Respond to customer...