Technical Support Executive

2 weeks ago

Borivli, Maharashtra, India Questa Software Systems Private Limited Full time ₹ 4,50,000 - ₹ 5,40,000 per year

Technical Pre Sales and Post Sales Consultant – Questa Software Systems Pvt. Ltd.

About Us

· Questa Software Systems Pvt. Ltd. (QSSPL) is a leading provider of licensing consultancy and technical support services.

· With over 20 years in the industry, QSSPL is renowned for its commitment to excellence across diverse industry sectors.

· Our expert technical support team delivers comprehensive pre-sales and post-sales assistance, ensuring outstanding service throughout each client's journey.

Our Partnerships & Solutions

· We maintain strong partnerships with major OEMs, including Microsoft, Oracle, IBM, Adobe, Kaspersky, Data Resolve, Prophaze, OneIdentity, and Secops.

· Our offerings span Business Productivity, Cloud Solutions, Data & AI, and Security.

Position: Technical Pre Sales and Post Sales Consultant

· Location: On-site, Mumbai Metropolitan Region

· Employment Type: Full-time

· Required Experience: 2-5 years in a relevant technical pre-sales, post-sales, or consulting role.

Key Responsibilities

· Deliver technical support and outstanding customer service throughout the sales lifecycle.

· Assist sales teams by conducting technical consultations and identifying client requirements.

· Develop tailored solutions to address client needs and present products/services effectively.

· Ensure customer satisfaction post-sales via troubleshooting and technical issue resolution.

· Participate in solution implementation, training, deployment, and continuous after-sales support.

Desired Experience & Skills

· Experience and technical skills relevant to one or more of these roles:

· Azure Solution Architect: Deep knowledge of Azure services, experience in designing/implementing scalable solutions, security & compliance, performance/cost optimization, assessments, and strategic client guidance.

· MWS Pre Sales and Post Sales Consultant: Expertise in pre-sales (needs analysis, solution proposal, persuasive presentations) and post-sales (client onboarding, training, ongoing support). Strong communication and relationship management required.

· Cybersecurity Pre Sales and Post Sales Consultant: Ability to propose, explain, deploy, and implement robust cybersecurity solutions, along with delivering training and ongoing support.

What We Offer

· Opportunity to work with leading industry partners and cutting-edge technologies.

· Dynamic team environment with a strong focus on learning and professional growth.

· Comprehensive support and resources to help you excel in your role.

Apply now to join QSSPL and become part of a team that values expertise, innovation, and client success.

Job Type: Full-time

Pay: ₹15, ₹45,000.00 per month

Ability to commute/relocate:

  • Borivali, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)
  • Technical support: 2 years (Required)

Work Location: In person

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