Technical Support Specialist

1 month ago


Bengaluru, Karnataka, India McLaren Strategic Solutions (MSS) Full time
About the Company

McLaren Strategic Solutions (MSS) is a leading provider of end-to-end digital transformation services, enabling enterprises to accelerate their digital transformation efforts.

We have a unique ecosystem of domain and technology platforms and global technology talent networks that bring differentiated technology solutions for our Global 1000 customers.

Our main focus areas include banking and financial services, healthcare, and supply chain with deep industry expertise.

Job Summary

We are seeking a highly skilled Technical Support Specialist - Audio Visual and Conference Operations to join our team. The ideal candidate will be responsible for providing exceptional technical support for audio visual events and conferences.

You will work closely with stakeholders to ensure successful execution of events and provide first-line troubleshooting for any technical issues that arise during setup or during the actual call.

The role requires strong problem-solving skills, attention to detail, and excellent communication skills.

Key Responsibilities
  • Provide technical support for audio visual events and conferences
  • First-line troubleshooting for technical issues during setup or during the actual call
  • Work closely with stakeholders to ensure successful execution of events
  • Liaise with vendors to resolve booking issues and ensure latest information is made available for event setup
Requirements
  • Strong technical skills in audio visual and conference operations
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
What We Offer
  • A competitive salary of $60,000 per annum, plus additional benefits
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

$60,000 per annum



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