Customer Service Representative

2 weeks ago


Vizag, Andhra Pradesh, India Nexgenhiringexperts Full time

Job Title: Customer Support Associate

About the Role:

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Support Associate. As a key member of our customer support team, you will be responsible for providing exceptional customer service via phone or chat.

The ideal candidate will have excellent communication skills in Hindi and manageable English, with a positive attitude and a proactive approach to problem-solving.

This is an excellent opportunity for freshers to kick-start their career in customer support with a dynamic team. With a competitive salary and performance-based incentives, you will have the chance to grow and develop your skills in a fast-paced environment.

Key Highlights:
  • Salary: 12,000 + Incentives
  • Location: Not specified (Please confirm with the company)
  • Shift: Morning Shift
  • Work Schedule: 6 Working Days (No Night Shifts)
  • Cab Facility: 2-Way Cab Facility provided.
Responsibilities:
  • Provide customer support via phone or chat for the Sikhar process.
  • Resolve customer queries efficiently and provide appropriate solutions.
  • Achieve performance targets and maintain quality standards.
  • Maintain positive customer relationships, ensuring a high level of satisfaction.
  • Collaborate with team members to ensure smooth operations and customer service excellence.
Requirements:
  • Excellent Communication Skills: In Hindi and manageable English.
  • Freshers Welcome: No prior experience required.
  • Customer Service Skills: Positive attitude and proactive approach to problem-solving.
  • Team Player: Ability to work collaboratively with team members.
Benefits:
  • Competitive Salary: 12,000 + Incentives.
  • Training Provided: Equipping freshers with necessary skills.
  • Cab Facility: 2-way cab facility to support your commute.
  • Opportunities for Growth: Within the customer support field.


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