Customer Support Associate

3 weeks ago


Vizag, Andhra Pradesh, India Nexgenhiringexperts Full time

Company Overview:

Nexgenhiringexperts is a dynamic and growing organization, offering an exciting opportunity for Customer Support Associates to join their team.

Salary:

The estimated salary range for this role is ₹14,000 + Incentives, making it an attractive option for those looking to kickstart their career in customer support.

Job Description:

In this role, you will be responsible for providing exceptional customer support via phone or chat as part of the Agility process. Your primary objective will be to resolve customer queries and provide solutions in a professional and timely manner.

You will work within a team environment to meet the goals of the department, maintaining clear communication with customers to ensure satisfaction and positive experiences.

Key Responsibilities:

  • Resolve customer queries and provide solutions in a professional and timely manner
  • Achieve performance targets and maintain quality standards
  • Maintain clear communication with customers

Required Skills and Qualifications:

  • Excellent communication skills in Hindi and manageable English
  • Freshers welcome, no previous experience required
  • Customer service mindset and problem-solving skills

Benefits:

  • Competitive salary with performance-based incentives
  • 2-way cab facility for convenient commuting
  • Opportunities to develop your career in customer support


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