Senior Process Associate: Exciting Role in Banking Sector

5 days ago


Vizag, Andhra Pradesh, India Nexgenhiringexperts Full time
About Us

Nexgen Hiring Experts is a leading provider of recruitment services, connecting talented individuals with exciting job opportunities.

Job Summary

We are currently seeking an experienced Senior Process Associate to join our team. The ideal candidate will have a strong background in customer support and be able to effectively resolve queries related to banking transactions, debit cards, and credit cards.

Key Responsibilities
  • Resolve customer inquiries in a timely and professional manner.
  • Provide excellent customer service while maintaining high levels of satisfaction.
  • Document customer interactions and follow up on issues as necessary.
Requirements
  • Minimum 1 year of on-paper experience in any domain.
  • Any Graduate or Postgraduate can apply.
  • Excellent English communication skills.
  • Above manageable Hindi proficiency.
What We Offer
  • Competitive salary of ₹2.8 LPA (17,000 in-hand) plus performance-based incentives.
  • Cab facility available for convenient transportation.
  • No bond required.
Location and Shift

The successful candidate will be based in Visakhapatnam (MVP) and will work on a rotational day shift between 9 AM to 9 PM with one rotational week off.



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