Customer Experience Lead Role

6 days ago


Bengaluru, Karnataka, India VIDPRO CONSULTANCY SERVICES Full time

About the Role: We are seeking a highly motivated and experienced Senior Analyst to join our team in Bangalore. As a Senior Analyst, you will play a key role in driving business growth and improvement through data-driven insights. You will analyze customer feedback and experience data, identify areas for improvement, and develop strategic recommendations to drive business outcomes.

Key Responsibilities:

  • Analyze customer feedback and experience data to identify trends and patterns
  • Develop and maintain complex reports and dashboards to communicate findings
  • Collaborate with cross-functional teams to implement changes and improvements
  • Communicate findings and recommendations to senior management

Requirements: • Bachelor's degree in data science/analytics, statistics, or business • 5+ years of experience in analytical roles • Strong analytical, communication, and project management skills • Proficiency in SQL, Google Big Query, and data visualization tools • Ability to work independently and collaboratively with other team members



  • Bengaluru, Karnataka, India beep experience Full time

    About UsWe are a media neutral collective of passionate storytellers, curating brand experiences globally. Our team is always ready with laptops and a spare set of clothes, driven by our love for what we do.The RoleWe are looking for an Art Director - Graphic Design to join our team in Bangalore, reporting directly to the Creative Head. This role will...


  • Bengaluru, Karnataka, India Torry Harris Business Solutions Full time

    About Us:Torry Harris Business Solutions is a leading provider of integration-led digital enablement and transformation services. Our Torry Harris Marketplace (TH-M) product offers a comprehensive suite of features, including administrative portals and eCommerce capabilities.We are seeking a highly skilled Customer Experience Lead to join our team and drive...


  • Bengaluru, Karnataka, India Leadrat Full time

    Job OverviewWe are seeking a highly skilled Customer Experience Lead to join our team at Leadrat. In this role, you will play a critical part in ensuring our customers achieve success with our product, Clipboard.The ideal candidate will have exceptional communication and problem-solving skills, with the ability to work closely with our product team to...


  • Bengaluru, Karnataka, India Snaphunt Full time

    Job Title: Customer Experience LeadAbout the Opportunity:We are seeking an experienced professional to join our team as a Customer Experience Lead. This is a leadership role that requires strong communication and interpersonal skills, with a focus on delivering exceptional customer experiences.Job Summary:The ideal candidate will have at least 1 year of...

  • Experience Manager

    6 days ago


    Bengaluru, Karnataka, India The Experience Co. Full time

    Job DescriptionAbout The Experience Co.We are a dynamic experiential brand that curates and produces unique travel experiences across 20+ countries, nurturing a community of over 5000+ curated individuals.Schedule a call with our team to learn more about this exciting opportunity.Salary: $65,000 - $85,000 per year, depending on experience. $75,000 average...


  • Bengaluru, Karnataka, India Hevo Data Full time

    Job Description:The Senior Technical Support Manager will lead the customer experience team in ensuring top-class support to Hevo's clients. This role requires a strong understanding of Cloud Technologies, DB Concepts, and/or SaaS application integration, including technical troubleshooting of these databases/applications.The ideal candidate should have...


  • Bengaluru, Karnataka, India sapwood Ventures Pvt Ltd Full time

    Job Summary:Sapwood Ventures Pvt Ltd is seeking a highly skilled and experienced Customer Experience Lead to oversee the online customer service process. The ideal candidate will have a strong ability to lead and supervise teams, resolve customer complaints efficiently, and adhere to company policies and norms.About the Role:This role involves leading and...


  • Bengaluru, Karnataka, India TalentXO Full time

    TalentXO is seeking a talented Product Manager to lead the development of our loan management system.The ideal candidate will have a strong understanding of customer needs and a passion for delivering exceptional user experiences.**Estimated Salary:** $140,000 - $190,000 per year.**Responsibilities:**Develop and execute product strategies that meet customer...


  • Bengaluru, Karnataka, India PhonePe Full time

    About PhonePe GroupPhonePe is India's leading digital payments company, with 500 million registered users and 37 million merchants covering over 99% of the postal codes across India. The company has expanded into financial services, insurance, mutual funds, stock broking, and lending, as well as adjacent tech-enabled businesses such as Pincode for hyperlocal...


  • Bengaluru, Karnataka, India ASSPL - Karnataka Full time

    About the RoleWe are seeking a seasoned Strategic Customer Experience Lead to join our team at ASSPL - Karnataka. As a key member of our organization, you will be responsible for driving customer-centric initiatives and ensuring seamless experiences across all touchpoints.Key ResponsibilitiesDevelop and execute comprehensive plans to enhance customer...


  • Bengaluru, Karnataka, India CloudSEK Full time

    Career Opportunities: Become part of our dynamic team as a Customer Success Manager at CloudSEK. This role involves leading the sales process to close deals, generating revenue and acquiring new customers. Your performance will directly contribute to the company's growth and future success.No prior experience necessary. However, your degree must be in...


  • Bengaluru, Karnataka, India Nobroker Full time

    About Nobroker: Nobroker is a leading real estate company that provides innovative solutions for home buyers and sellers. We are committed to delivering exceptional customer experiences through our dedicated customer support team.We are currently seeking a Customer Experience Lead with a strong background in Home Finance to join our team. As a key member of...


  • Bengaluru, Karnataka, India IGT Solutions Full time

    IGT Solutions, a fast-growing international travel servicing operations company, seeks an experienced Customer Experience Training Lead to join its team. The ideal candidate will have a passion for developing customer experience skills across contact center operations and instilling a culture of coaching, customer advocacy, and engagement-oriented...


  • Bengaluru, Karnataka, India Hevo Data Full time

    As a leading data-driven company, Hevo Data is seeking an experienced customer experience lead to oversee the delivery of exceptional support services to our clients. This role will be responsible for ensuring that our team resolves customer issues within defined service level agreements (SLAs), minimizes escalations, and provides timely resolutions.We are...


  • Bengaluru, Karnataka, India BHIVE Workspace Full time

    Job DescriptionWe are seeking an experienced Lead Customer Experience Manager to join our team at BHIVE Workspace. In this role, you will be responsible for providing guidance and support to our sales team in handling complex deals.You will collaborate with stakeholders to assess and strategize for challenging negotiations, ensuring that the BHIVE vision and...


  • Bengaluru, Karnataka, India The Experience Co. Full time

    About UsExperience Co. is a pioneering force in experiential travel, crafting immersive journeys for a global community of creators, innovators, and leaders.We're a house of brands that puts the E in experiential travel, with a portfolio of experiences that span 20+ countries. Our team has over 80+ years of cumulative experience in running, creating, and...


  • Bengaluru, Karnataka, India Talent500 Full time

    About the RoleTalent500 is seeking a highly skilled Technical Lead for Personalized Customer Experience to join our team.Job DescriptionThe Technical Lead will be responsible for developing and executing a strategic product roadmap that aligns with business objectives and enhances personalized discovery and customer journeys.Develop innovative solutions that...


  • Bengaluru, Karnataka, India The Experience Co. Full time

    Job OverviewThe Experience Co. is seeking an experienced and driven Dynamic Travel Experience Manager to join our dynamic team. This role will be responsible for managing the sales pipeline, contributing to revenue growth, and being an integral part of our business operations.About The Experience Co.We are a leading experiential brand that curates and...


  • Bengaluru, Karnataka, India Firstsource Full time

    As a Senior Quality Analyst at Firstsource, you will play a pivotal role in ensuring the highest level of customer satisfaction and service excellence within our organization. This role requires an individual who can oversee and improve service quality standards, analyze customer feedback, and implement strategies to enhance overall service delivery.We are...


  • Bengaluru, Karnataka, India OptOut Full time

    At OptOut, we are seeking a highly skilled Product Development Lead to spearhead our customer experience initiatives. As a key member of our team, you will be responsible for driving the strategy and execution of our product roadmap, ensuring seamless collaboration between cross-functional teams.Key Responsibilities:Develop and execute product strategies...