Data-Driven Customer Experience Lead
3 weeks ago
As a leading data-driven company, Hevo Data is seeking an experienced customer experience lead to oversee the delivery of exceptional support services to our clients. This role will be responsible for ensuring that our team resolves customer issues within defined service level agreements (SLAs), minimizes escalations, and provides timely resolutions.
We are committed to delivering top-class customer experiences, and we are looking for a strong leader who can help us achieve this goal. The ideal candidate will have a proven track record in technical product support roles, with at least 10 years of experience in managing teams and driving business outcomes.
The salary for this role is estimated to be around $120,000 per annum, depending on location and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
In addition to a competitive salary and benefits, we offer opportunities for professional growth and development, including training and mentorship programs. Our team is passionate about delivering exceptional customer experiences, and we are looking for someone who shares our vision.
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Customer Experience Manager
3 weeks ago
Bengaluru, Karnataka, India Hevo Data Full time**Job Title:** Customer Experience Manager at Hevo Data**Location:** San Francisco/Bangalore, India**Salary:** $120,000 - $180,000 per yearWe are a data-driven company that helps thousands of businesses consolidate their data from multiple sources. As a Customer Experience Manager at Hevo Data, you will be responsible for ensuring top-class customer...
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Data Driven Customer Success
3 weeks ago
Bengaluru, Karnataka, India Hevo Data Full time**Key Responsibilities: 1. Ensure top-class customer experience and minimize escalations on issues raised by customers.2. Collaborate with the Product and Engineering teams to ensure tickets are resolved quickly and with quality.3. Build a culture of quality and become a role model in the team to demonstrate strong product and technical understanding, and...
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Customer Experience Team Lead
4 weeks ago
Bengaluru, Karnataka, India Hevo Data Full timeJob Description:The Senior Technical Support Manager will lead the customer experience team in ensuring top-class support to Hevo's clients. This role requires a strong understanding of Cloud Technologies, DB Concepts, and/or SaaS application integration, including technical troubleshooting of these databases/applications.The ideal candidate should have...
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Customer Experience Advocate
1 week ago
Bengaluru, Karnataka, India The Experience Co. Full timeAbout the RoleWe are seeking an experienced Customer Experience Advocate to join our team at The Experience Co. This is a unique opportunity to make a real impact on customer satisfaction and drive business growth.Key ResponsibilitiesTake ownership of the entire customer experience post-sale, ensuring a smooth journey from onboarding to completion.Develop...
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Bengaluru, Karnataka, India Kapture CX Full timeAbout Kapture CX:Kapture Cx is a pioneering Enterprise-grade SaaS-based Customer Support Automation platform. Our cloud CRM is designed to meet the needs of various industries, making daily customer operations simple and efficient.Job Overview:Job Title : Data Science Engineer for AI-Driven Customer ExperienceLocation : Bengaluru, KarnatakaJob Type :...
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Data Engineering Manager Lead
4 weeks ago
Bengaluru, Karnataka, India HEVO DATA Full timeScale Data Pipeline Services with HevoWe are seeking an experienced Data Engineering Manager to lead the development of scalable platform services supporting thousands of customers' data pipelines.This role offers a unique opportunity to build and own critical components of our cloud warehouse solution, ensuring reliable data loading and streamlining...
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Data-Driven Campaign Lead
3 weeks ago
Bengaluru, Karnataka, India Sukoon Unlimited Full timeJob Overview:We are looking for a Data-Driven Campaign Lead to join our team at Sukoon Unlimited. This role is vital for driving business growth by developing and executing performance marketing strategies across various digital channels.The ideal candidate will have a deep understanding of senior-focused marketing approaches and 3+ years of experience in...
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Data Engineering Lead with Scalable Platforms
4 weeks ago
Bengaluru, Karnataka, India HEVO DATA Full timeUnlock Career Growth as a Data Engineering LeadWe're seeking an exceptional Data Engineering Lead to join our team at Hevo Data. In this role, you'll have the opportunity to own and build scalable platform services that support thousands of customers' data pipelines and ensure load data reliability to cloud warehouses.The Hevo platform core services will...
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AI and Data Driven Solutions Lead
2 months ago
Bengaluru, Karnataka, India IT Full timeJob Title: AI and Data Driven Solutions LeadAbout the Role:We are seeking a highly skilled Senior Engineering Lead to join our dynamic team at IT. As a Senior Engineering Lead, you will play a pivotal role in driving the development and implementation of AI and data-driven solutions.Key Responsibilities:Lead and mentor a team of engineers, providing...
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Data-Driven Operations Lead
3 weeks ago
Bengaluru, Karnataka, India myGwork Full timeThe Central Flow team at myGwork is a fast-paced team that pioneers ways to delight customers. We are seeking an experienced Data-Driven Operations Lead to manage volume and workflow of multiple Fulfillment Centers (FCs) from a remote centralized location.Job Description:The successful candidate will be responsible for managing the workflow of orders across...
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Data-Driven AI Innovation Lead
3 weeks ago
Bengaluru, Karnataka, India MindTrilogy IT Solutions Pvt. Ltd Full timeJob Title: Data-Driven AI Innovation LeadLocation: India (Remote options available)Estimated Salary: ₹2,500,000 - ₹5,000,000 per annumWe are seeking a skilled Data-Driven AI Innovation Lead with 4-10 years of experience in developing, deploying, and managing AI-driven solutions. The ideal candidate should have hands-on expertise with Azure Generative AI...
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Data-Driven AI Engineering Lead
4 weeks ago
Bengaluru, Karnataka, India T D Newton Full timeData-Driven AI Engineering Lead">T D Newton is seeking a seasoned Data-Driven AI Engineering Lead to spearhead our AI engineering initiatives. As a key member of our team, you will design, develop, and deploy cutting-edge AI models that drive business growth and innovation.">Responsibilities">">Design and implement AI solutions using Azure cloud services,...
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Data Science Lead for Customer Experience
3 weeks ago
Bengaluru, Karnataka, India FedEx Full timeAbout the RoleFedEx is seeking a highly skilled Senior Data Scientist with a minimum of 5 years of experience to join our Customer Experience Analytics team.Key ResponsibilitiesWe are looking for an expert who can analyze user behavior and usage patterns, extracting actionable insights to enhance customer experience.You will utilize advanced statistical...
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Data-Driven AI Expert
2 weeks ago
Bengaluru, Karnataka, India TEAM GEEK SOLUTIONS PRIVATE LIMITED Full timeAbout Team Geek Solutions Private LimitedAs a leading innovator in the tech industry, we're seeking an exceptional Data-Driven AI Expert to join our dynamic team. We strive to deliver cutting-edge solutions that drive business growth and customer satisfaction.
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Customer Experience Data Analyst
4 weeks ago
Bengaluru, Karnataka, India Quantum Leap Learning Solutions Pvt Ltd Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Data Analyst to join our team at Quantum Leap Learning Solutions Pvt Ltd. As a key member of our organization, you will play a critical role in driving data-driven insights and process efficiencies to enhance our overall customer experience.As a Process Automation Business Intelligence...
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Lead Data Insights Specialist
1 week ago
Bengaluru, Karnataka, India Data Labs - LANDMARK GROUP Full timeTransform Your Career with Data InsightsData Labs, part of the Landmark Group, is a leading retail conglomerate driving innovation in customer experience and business growth. We seek a highly skilled Lead Data Insights Specialist to join our dynamic team.About the Role:We are seeking a seasoned data professional with 2+ years of experience in data science,...
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Data-Driven Business Analyst
3 weeks ago
Bengaluru, Karnataka, India myGwork Full timeJob Overview:Amazon Consumer Gift Cards is a fast-growing, multi-billion-dollar worldwide business with a mission to provide the world's most desired and convenient gifting option to customers.About the Role:We are seeking an exceptional Data-Driven Business Analyst with broad technical skills to build analytic and reporting capabilities that drive strategic...
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Strategic Data Driven Project Lead
2 weeks ago
Bengaluru, Karnataka, India SMARTWORK IT SERVICES Full timeAbout the Role:We are seeking an experienced Technical Project Manager to lead complex data-driven projects, ensuring timely delivery and adherence to quality standards.This role involves pre-planning, risk management, and strategic communication with stakeholders to keep the project aligned with business goals.About Us:Smartwork IT Services is a leading...
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Data-Driven Product Strategist
1 month ago
Bengaluru, Karnataka, India Kapiva Full timeAbout Kapiva: We are a leading Ayurvedic nutrition brand that brings natural foods to Indian consumers. Our high-quality product range includes herbal juices, nutrition powders, and much more. We are growing our presence online and offline.We are looking for a Data-Driven Product Strategist to join our team in Bangalore. As a key member of the Product Team,...
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Lead Data Architect
1 month ago
Bengaluru, Karnataka, India Data Labs - LANDMARK GROUP Full timeJob Title: Lead Data ArchitectLocation: Yemalur, BangaloreAt Data Labs - LANDMARK GROUP, we are seeking a skilled Lead Data Architect to spearhead our engineering team in successfully designing and deploying cutting-edge analytics products.Main Responsibilities:Lead the architecture, design, and delivery of enterprise-grade microservices.Partner with Product...