Data Driven Customer Success
1 week ago
**Key Responsibilities:
1. Ensure top-class customer experience and minimize escalations on issues raised by customers.
2. Collaborate with the Product and Engineering teams to ensure tickets are resolved quickly and with quality.
3. Build a culture of quality and become a role model in the team to demonstrate strong product and technical understanding, and customer empathy.
4. Own hiring targets to scale the Support team as business needs grow.
5. Manage self and team's performance and continuously evaluate the team's technical skills and work to upskill the team.
6. Have expertise in SQL, Java or any other Object Oriented Programming Language.
7. Be well-versed with Email Support operations, Support processes (e.g. escalation, SLA compliance, etc.).
-
Data-Driven Customer Experience Lead
4 weeks ago
Bengaluru, Karnataka, India Hevo Data Full timeAbout Hevo Data:We are a leading provider of fully managed Automated Pipelines, used by thousands of data-driven companies worldwide. Our mission is to enable every company to be data-driven, and we're looking for an experienced Customer Experience Lead to join our team.As a Customer Experience Lead at Hevo Data, you will be responsible for ensuring...
-
Data-Driven Customer Experience Lead
7 days ago
Bengaluru, Karnataka, India Hevo Data Full timeAs a leading data-driven company, Hevo Data is seeking an experienced customer experience lead to oversee the delivery of exceptional support services to our clients. This role will be responsible for ensuring that our team resolves customer issues within defined service level agreements (SLAs), minimizes escalations, and provides timely resolutions.We are...
-
Success Driven Account Professional
1 week ago
Bengaluru, Karnataka, India CloudSEK Full timeAre you a motivated and results-driven individual looking for a new challenge? Do you have a passion for customer success and a strong background in cybersecurity? If so, we encourage you to apply for the Customer Success Manager position at CloudSEK.We are seeking an experienced professional to join our team, responsible for managing and nurturing...
-
Customer Success Representative
3 weeks ago
Bengaluru, Karnataka, India Quest For Success Full time**Quest for Success: A Leader in Education Excellence**We are a renowned SAT and AP training institute in India, committed to delivering exceptional results. With a proven track record of success, we empower students to achieve their academic goals through comprehensive preparation programs.**About the Role:**We are seeking a highly skilled CUSTOMER SUCCESS...
-
Customer Success Lead Engineer
2 weeks ago
Bengaluru, Karnataka, India Algonomy Full timeSeeking a Customer Success Lead Engineer to drive support excellence and contribute to the success of our ML based SaaS product implementation. The ideal candidate will have 8-10 years of experience in customer support, with a strong understanding of client-server applications, databases, and ETL operations.About AlgonomyAlgonomy is a global leader in...
-
Data Driven Program Manager
3 weeks ago
Bengaluru, Karnataka, India Netradyne Full timeJob Title: Data Driven Program Manager.We are seeking a highly motivated and experienced Technical Program Manager who is passionate about data and has a track record of delivering complex technical programs. At Netradyne, we value innovative solutions and expertise in data management, data analysis, and data-driven decision-making with a specific focus on...
-
Data-Driven Marketing Professional
2 weeks ago
Bengaluru, Karnataka, India Kazam EV Tech Pvt Ltd Full timeJob Overview: Data-Driven Marketing ProfessionalWe are seeking a highly skilled Data-Driven Marketing Professional to join our team at Kazam EV Tech Pvt Ltd. As a key member of our marketing department, you will be responsible for developing and executing comprehensive marketing strategies that drive business growth and contribute to the company's overall...
-
Data-Driven Customer Experience Strategist
4 weeks ago
Bengaluru, Karnataka, India East Vantage Full timeJob Description:We are seeking a highly skilled Data-Driven Customer Experience Strategist to join our team at East Vantage. This role involves playing a crucial part in enhancing customer experience, retention, and growth by identifying key opportunities in real-time and presenting actionable insights to various teams.About the Role:Collect, stitch, and...
-
Data-Driven Brand Strategist
4 weeks ago
Bengaluru, Karnataka, India H&M Group Full timeJob DescriptionWe are seeking a skilled Data-Driven Brand Strategist to join our team in India. This full-time position will report directly to the Customer Insights & Analytics Manager for India.About the Role:The successful candidate will be responsible for analyzing consumer and customer behavior, market trends, and brand performance to provide valuable...
-
Strategic Data-Driven Marketing Professional
4 weeks ago
Bengaluru, Karnataka, India Zendesk Full timeWe are seeking a highly skilled Marketing Analytics Lead to join our team at Zendesk.About the RoleThis is a critical leadership position responsible for driving data-driven decision-making across our marketing organization.Key ResponsibilitiesDevelop and maintain a best-in-class analytics ecosystem, enabling seamless access to insights and data-driven...
-
Customer Success Strategist
2 weeks ago
Bengaluru, Karnataka, India TVS Motor Company Full timeJob DescriptionWe are seeking a seasoned Customer Success Strategist to lead our customer experience initiatives. As a key member of our team, you will be responsible for developing and implementing strategies to enhance customer satisfaction across various touchpoints.Key Responsibilities:Enhance overall customer experience through proactive monitoring and...
-
Customer Success Expert
3 weeks ago
Bengaluru, Karnataka, India Scrut Automation Full timeUnlock Your Career PotentialWe are seeking a highly motivated and results-driven Business/ Customer Success Analyst to join our dynamic team at Scrut Automation in Bangalore. As a key member of our Customer Success team, you will play a pivotal role in driving customer success by nurturing customers in our rapidly growing business.In this exciting...
-
Customer Experience Manager
1 week ago
Bengaluru, Karnataka, India Hevo Data Full time**Job Title:** Customer Experience Manager at Hevo Data**Location:** San Francisco/Bangalore, India**Salary:** $120,000 - $180,000 per yearWe are a data-driven company that helps thousands of businesses consolidate their data from multiple sources. As a Customer Experience Manager at Hevo Data, you will be responsible for ensuring top-class customer...
-
Bengaluru, Karnataka, India 2coms Full timeOverviewAt 2coms, we are seeking a skilled Customer Care Support Specialist to join our team in Bangalore. This role involves providing exceptional customer support through data analysis and troubleshooting.Key ResponsibilitiesData Analysis and Troubleshooting: Utilize Microsoft SQL for querying and resolving customer issues.Process Improvement: Manage and...
-
Data Driven Business Strategist
3 weeks ago
Bengaluru, Karnataka, India Amplify Analytix Full timeAmplify Analytix, a cutting-edge data science company, is dedicated to delivering actionable insights to clients worldwide. We employ an Agile Data Science approach tailored to our clients' business challenges and existing systems.We seek talented individuals with strong analytical skills, excellent communication abilities, and customer-centric mindsets to...
-
Customer Success Advocate
3 weeks ago
Bengaluru, Karnataka, India Turbostart Full timeAbout TurbostartTurbostart is a catalyst for innovation and growth, empowering startups to reach their full potential. With a presence in India, the Middle East, the US, and Singapore, we offer a unique opportunity for professionals to make a meaningful impact on a global scale.Our mission is to propel early-stage startups into the future by providing...
-
Data-Driven Marketing Expert
7 days ago
Bengaluru, Karnataka, India Kazam EV Tech Pvt Ltd Full timeWe are looking for a highly skilled Data-Driven Marketing Expert to join our marketing team at Kazam EV Tech Pvt Ltd. As a key member of our team, you will be responsible for developing and implementing comprehensive marketing strategies that drive customer engagement and contribute to the growth of our brand.The ideal candidate will have 3+ years of...
-
Customer Success Operations Strategist
3 weeks ago
Bengaluru, Karnataka, India Scrut Automation Full timeJob OverviewSkillful Customer Success Operations Analyst wanted to drive operational excellence and optimize customer satisfaction.About UsWe are Scrut Automation, a pioneering VC-funded startup revolutionizing Infosec Compliance with our cutting-edge platform.ResponsibilitiesAnalyze end-to-end customer success processes to identify bottlenecks and areas for...
-
Customer Success Representative
1 month ago
Bengaluru, Karnataka, India BETSOL Full timeBECOME A KEY PLAYER IN OUR SUCCESS TEAMAt BETSOL, we are seeking a highly skilled and motivated Customer Success Manager to join our team. The ideal candidate will be responsible for driving customer satisfaction and loyalty through proactive engagement, strategic account planning, and exceptional relationship management.Key Responsibilities:Develop and...
-
Data-Driven Marketing Strategist
5 days ago
Bengaluru, Karnataka, India Careernet Full timeJob OverviewCareernet is seeking a seasoned Data-Driven Marketing Strategist to join our team. This role requires expertise in IT recruitment and data-driven marketing, focusing on leveraging the internal candidate database to analyze and segment IT talent pools.Key Responsibilities:Database Management: Utilize the internal candidate database to identify...