
Executive Director of Client Partnerships
7 days ago
As a Senior Executive Client Servicer, you will be responsible for managing client relationships, coordinating team efforts, and ensuring timely delivery of projects.
Key Responsibilities:- Client Relationship Management:
- Develop and maintain strong, trusting relationships with clients.
- Serve as the primary point of contact for all client inquiries, requests, and concerns.
- Regularly communicate with clients to understand their needs, objectives, and feedback.
- Coordination and Collaboration:
- Work closely with internal teams to ensure timely and successful delivery of projects.
- Coordinate project timelines, budgets, and deliverables to meet client expectations.
- Collaborate with cross-functional teams to ideate and conceptualize content calendars, pitches, and campaigns.
- Quality Check and Research:
- Stay up-to-date on industry trends and best practices to create innovative designs.
- Conduct competitive and industry analysis to understand brand positioning and target audience demographics.
- Research cutting-edge technology to inspire innovative ideas.
- Reports and Time Management:
- Ensure timely collection of data and inputs from functional teams for social media and brand analysis reports.
- Assist in creating reports for social media and brand analysis.
- Follow internal TATs, prioritize tasks, and deliver work on time.
- Vendor Management:
- Invoice and follow-up on payments.
- Maintain relevant trackers with accurate information.
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