Key Account Growth Specialist

7 days ago


Delhi, Delhi, India BayOne Solutions Full time

We are seeking a skilled Customer Success Manager to join BayOne Solutions in Gurgaon. As a key member of our team, you will be responsible for driving customer success and growth.

Key Responsibilities:

  • Drove significant revenue growth through effective account management and upsell/cross-sell strategies.
  • Built and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty.
  • Utilized technical expertise and product knowledge to identify opportunities for improvement and implement solutions that drive business value.
  • Maintained accurate records and data analysis to inform strategic decisions and optimize processes.

About the Role:

  • This is a full-time position with BayOne Solutions.
  • The ideal candidate will have experience working in the technology industry with tools such as Jira, SFDC, ServiceNow, Hubspot, Gainsight, ERP-CRM (e.g., Oracle, SAP, Ariba).
  • A bachelor's degree in Business Administration, Computer Science, or a related field is required.

What We Offer:

  • A competitive salary range of ₹1,200,000 - ₹1,800,000 per annum, commensurate with experience.
  • Ongoing professional development and training opportunities.
  • A dynamic and supportive work environment.

Typical Career Path:

  1. Customer Support Representative
  2. Account Manager
  3. Customer Success Manager
  4. Senior Customer Success Manager
  5. Director of Customer Success


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