Customer Support Specialist

6 days ago

Madurai Chennai Bengaluru, India beBeeCustomerSupport Full time ₹ 5,00,000 - ₹ 10,00,000

Job Overview

  • We are seeking a skilled professional to provide timely and effective support to customers through live chat and email channels.

Responsibilities:

  • Respond to customer inquiries, resolve issues, and provide information about products or services.
  • Manage multiple chat conversations simultaneously while maintaining a high level of professionalism and accuracy in responses.
  • Ensure all customer emails are answered promptly and thoroughly.

Key Requirements:

  • Strong problem-solving skills to efficiently address customer concerns.
  • Excellent written communication skills to craft clear and concise responses.
  • Ability to work in a fast-paced environment with multiple priorities and deadlines.
  • Detailed understanding of our offerings to provide comprehensive support and guidance.

What We Offer

  • A dynamic and supportive team environment that fosters growth and development.
  • Ongoing training and opportunities for skill enhancement.

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