Customer Support Advocate

14 hours ago


Madurai, Tamil Nadu, India beBeeCustomerService Full time ₹ 7,00,000 - ₹ 10,43,500
Customer Service Specialist Job Description

We are seeking a skilled Customer Service Specialist to join our team.

This is a full-time on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, delivering exceptional customer service, and enhancing customer experience on a daily basis.

About the Role:

This role requires a strong customer service background, excellent communication skills, and the ability to multitask.

Responsibilities:

Handle customer inquiries and concerns in a professional mannerProvide solutions to customer issues and resolve complaintsMaintain accurate records of customer interactionsCollaborate with other teams to ensure seamless customer service

Requirements:

To succeed in this role, you must have:

Qualifications:

Customer Support and Customer Service skillsCustomer Satisfaction and Customer Experience skillsPhone EtiquetteExcellent communication and interpersonal skillsProblem-solving and multitasking abilitiesBachelor's degree in a related field

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.



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