
Customer Service Professional
3 days ago
Job Description
At our firm, we empower traders to turn their skills into income without risking personal capital. Through our simulated trading platform, we offer real payouts and dedicated support every step of the way.
The Customer Support Executive will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, managing online support requests, and delivering exceptional customer service.
The role also includes offering technical support to resolve customer issues efficiently.
Responsibilities
- Provide top-notch customer service and support
- Manage online support requests and respond promptly
- Resolve customer issues efficiently and effectively
Qualifications
- Customer support and service skills
- Experience in online support and technical support
- Excellent communication and interpersonal skills
- Ability to work independently and remotely
- Strong problem-solving skills
- Prior experience in the trading or financial industry is a plus
- High school diploma or equivalent; additional certifications in customer service or related fields are advantageous
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