Customer Support Specialist

18 hours ago

Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Customer Support Specialist


Job Summary:

This role is ideal for individuals with excellent communication skills and a passion for customer service. As a Customer Support Specialist, you will be responsible for resolving customer queries, pitching sales, and cross-selling financial products.


  • Candidate Profile:
  • We are seeking candidates with at least 6 months to 1 year of experience in BPO or call center environments.
  • Strong communication skills, particularly in multilingual languages, are highly desirable.
  • Freshers are also welcome to apply.


About the Role:

The successful candidate will be required to manage and resolve customer complaints, pitch sales, and close calls to achieve targets. They will also be responsible for managing customer databases and providing excellent customer service.


Responsibilities:

  • Manage and resolve customer inquiries and complaints
  • Pitch sales and close calls to meet performance targets
  • Cross-sell banking and financial products
  • Manage customer databases


Requirements:

  • Minimum 6 months to 1 year of experience in BPO or call center environments
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with customer relationship management systems


What We Offer:

We offer a competitive salary package and opportunities for career growth and development. If you are a motivated individual with a passion for customer service, please submit your application.

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