
Technical Voice Support Specialist
19 hours ago
Job Opportunity: Technical Voice Support Specialist
We are seeking a skilled Technical Voice Support Specialist to join our team. As a key member of our support staff, you will be responsible for providing exceptional technical support and assistance to customers via voice communication.
Responsibilities:
- Provide technical support and assistance to customers via voice process, ensuring prompt and professional responses to customer inquiries.
- Utilize strong troubleshooting skills to diagnose and resolve technical issues in a timely and effective manner.
- Maintain a high level of professionalism and courtesy in all customer interactions, promoting a positive and respectful experience.
- Work collaboratively with internal teams to ensure seamless support processes and efficient issue resolution.
Requirements:
- Experience: Must have relevant experience in troubleshooting and technical support, with a proven track record of resolving complex technical issues.
- Skills: Excellent communication and interpersonal skills are mandatory, with the ability to effectively communicate technical information to customers and stakeholders.
- Availability: Immediate start is preferred, but not required.
Benefits:
- Rotational shifts, including night shifts, to provide flexibility and accommodate diverse work styles.
- Opportunity to work in a dynamic and supportive team environment, promoting growth and development.
- Competitive compensation package, reflecting your value and contributions to the organization.
Additional Information:
- Work Schedule: Rotational shifts, including night shifts.
- Work Arrangement: Work From Office (WFO).
- Work Location: Hyderabad.
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