
Voice Technology Specialist
5 days ago
We are seeking a skilled Voice Technology Specialist to join our team.
Key Responsibilities:- Design and develop voice-based solutions using Python, JavaScript, or relevant scripting languages.
- Collaborate with cross-functional teams to integrate voice platforms such as Amazon Alexa, Google Dialogflow, Twilio, Genesys, Nuance, or Avaya.
- Analyze complex problems and develop innovative solutions to improve voice technology applications.
- Bachelor's degree in Computer Science, Engineering, or related technical field.
- 3–5+ years of experience in voice technology, IVR, voice bot, or telephony systems.
- Familiarity with speech recognition APIs (Google Speech-to-Text, Amazon Transcribe, etc.).
- Experience with REST APIs, backend integration, and data handling.
- Excellent problem-solving skills and attention to detail.
- Experience with NLP/NLU models (e.g., Rasa, Dialogflow, Lex, etc.).
- Knowledge of machine learning concepts related to voice/speech processing.
- Understanding of security and compliance in voice applications.
This is an exciting opportunity for individuals who are passionate about voice technology and want to make a meaningful impact.
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