Field Support Specialist
2 weeks ago
Job Summary:
We are seeking a skilled Field Support Specialist to provide technical support for our full product line, including wireless 5G, LTE, UMTS/HSPA (+), GSM/GPRS, and GNSS modules.
Key Responsibilities:
- Offer on-site technical support to customers in India, resolving hardware and software issues.
- Provide feasible solutions to customers based on their application requirements.
- Travel for business purposes to support customers.
Requirements:
- Strong knowledge of GSM/GPRS/LTE/GPS specification standards.
- Programming skills in C, C++, and Python.
- Hardware debugging and communication protocol knowledge.
- Knowledge of communication protocols like TCP/IP, MQTT, UDP, FTP, and SSL.
- FreeRTOS experience.
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