Technical Documentation Specialist
2 weeks ago
We are seeking an experienced Technical Documentation Specialist to join our GenAI team within Digital Technology Practice. This role is responsible for creating and managing comprehensive documentation for our cutting-edge Generative AI projects and applications.
Responsibilities- Develop high-quality technical documentation for Generative AI projects, including user guides, API documentation, technical specifications, and system architecture descriptions.
- Collaborate with engineers, data scientists, and product managers to gather information, understand complex technical concepts, and ensure accurate representation of AI systems and processes.
- Create clear and concise documentation that effectively communicates technical details to a range of audiences, including developers, data scientists, and non-technical stakeholders.
- Manage the documentation lifecycle, including drafting, reviewing, and updating content. Ensure that all documentation is current, accurate, and aligned with project requirements and changes.
- Design and implement documentation standards and best practices. Ensure consistency in style, terminology, and formatting across all technical documents.
- Assist in creating training materials and onboarding guides for new users and team members. Develop educational content that helps users understand and leverage AI technologies effectively.
- Work with the UX/UI team to ensure that documentation is integrated seamlessly into product interfaces and user experiences, providing helpful in-app guidance and support.
- Conduct usability testing of documentation to gather feedback and make improvements. Continuously enhance documentation based on user feedback and evolving project needs.
Requirements:
- Bachelor's degree in Technical Communication, Computer Science, Engineering, or a related field. A Master's degree or advanced certifications in technical writing are a plus.
- 5+ years of experience in technical writing, preferably with a focus on AI or technology-related projects. Experience with Generative AI technologies and applications is highly desirable.
- Strong understanding of technical concepts related to AI, machine learning, and data science. Ability to translate complex technical information into clear, user-friendly documentation.
- Proficiency in documentation tools such as Markdown, Confluence, or similar. Experience with version control systems like Git is a plus.
- Excellent writing, editing, and proofreading skills. Ability to produce high-quality documentation that is accurate, clear, and consistent.
- Strong collaboration skills with the ability to work effectively with cross-functional teams, including engineers, data scientists, and product managers.
System Soft Technologies is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law.
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