
Customer Engagement Specialist
2 days ago
We are seeking a Customer Engagement Specialist to join our team and contribute to enhancing customer satisfaction.
- Strategic Planning: Develop and implement strategies to boost customer engagement and loyalty.
- Customer Service: Provide prompt and effective responses to customer inquiries and complaints.
- Feedback Analysis: Conduct surveys and analyze results to identify areas for improvement.
- Tactical Execution: Collaborate with marketing and sales teams to design engaging customer experiences.
- Record Keeping: Maintain detailed records of customer interactions and feedback.
- Reporting: Prepare and present reports on customer engagement activities.
About the Role:
Role Category: Customer Success
Industry Type: Insurance
Employment Type: Full Time, Permanent
Education:
UG: Any Graduate
PG: Any Postgraduate
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