Customer Engagement Specialist

2 days ago


Bengaluru, Karnataka, India beBeeCustomerEngagement Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Engagement Specialist

We are seeking a Customer Engagement Specialist to join our team and contribute to enhancing customer satisfaction.

  • Strategic Planning: Develop and implement strategies to boost customer engagement and loyalty.
  • Customer Service: Provide prompt and effective responses to customer inquiries and complaints.
  • Feedback Analysis: Conduct surveys and analyze results to identify areas for improvement.
  • Tactical Execution: Collaborate with marketing and sales teams to design engaging customer experiences.
  • Record Keeping: Maintain detailed records of customer interactions and feedback.
  • Reporting: Prepare and present reports on customer engagement activities.

About the Role:

Role Category: Customer Success

Industry Type: Insurance

Employment Type: Full Time, Permanent

Education:

UG: Any Graduate

PG: Any Postgraduate



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