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Customer Service Representative

1 month ago


Pune, Maharashtra, India 2coms Full time
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team at our Pune office. In this role, you will be responsible for providing exceptional customer service to clients via phone and resolving their issues efficiently.

About the Role

This is an exciting opportunity for a graduate fresher or experienced candidate to work in a leading MNC in Pune. The successful candidate will have excellent English communication skills and be able to work effectively in a fast-paced environment.

The salary for this position is estimated to be up to 4.50 lpa for freshers and up to 5.75 lpa for experienced candidates.

Responsibilities
  • Provide exceptional customer service to clients via phone
  • Resolve customer issues efficiently and effectively
  • Work collaboratively with other teams to achieve business objectives
  • Meet productivity and quality standards
Requirements

To be considered for this role, you should have:

  • Excellent English communication skills
  • Ability to work effectively in a fast-paced environment
  • Good problem-solving skills and analytical thinking
  • Ability to work collaboratively with other teams
  • Fresher/Experience both can apply
What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

  • Pension Fund (PF)
  • Medical insurance benefits
  • Cab facility both ways
Location

This role is based in Pune and requires you to work from our office.