Customer Service Representative
3 days ago
We are seeking a skilled and experienced Customer Service Representative to join our team in Pune, India. As a Customer Service Representative, you will be responsible for resolving billing issues, answering customer inquiries, and providing exceptional service.
The ideal candidate will have a minimum of 6 months of international voice experience, with a strong understanding of billing concepts and procedures. They will also possess excellent communication skills, be able to multitask, and work effectively in a fast-paced environment.
About the Role- Resolve billing issues using query-solving techniques and provide clear information to customers.
- Answer customer inquiries about billing and services.
- Manage international inbound customer calls with a focus on providing exceptional service and resolving inquiries.
This is a fantastic opportunity to join a dynamic team and develop your career in customer service. You will receive comprehensive training and support to ensure your success in this role.
Requirements- Minimum 6 months of international voice experience.
- Strong understanding of billing concepts and procedures.
- Excellent communication and problem-solving skills.
- Able to multitask and work effectively in a fast-paced environment.
In return for your hard work and dedication, we offer a competitive salary of ₹8 lakhs per annum, a generous benefits package, and opportunities for growth and development.
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