Senior Client Relationship Manager
4 weeks ago
Account Manager Role at HRM INFO
Job Overview
As a seasoned Account Manager at HRM INFO, you will be responsible for fostering and maintaining strong relationships with our valued clients. This strategic position requires a minimum of 4 to 6 years of experience in account management. The successful candidate will be based in Pune, Maharashtra, India and will be expected to work full-time.
Key Qualifications and Skills
- Proven track record of success as an Account Manager or in a similar role
- Comprehensive understanding of account management principles and practices
- Excellent communication and negotiation skills, with the ability to effectively articulate complex ideas
- Strong analytical and problem-solving abilities, with a focus on driving results
- Ability to prioritize and manage multiple tasks and projects simultaneously
- Proficiency in Microsoft Excel, PowerPoint, Office, and Outlook, with a strong working knowledge of account management software
- Familiarity with accounting principles and practices, including GST and tax regulations
Roles and Responsibilities
- Develop and maintain strong, long-term relationships with assigned clients
- Act as the primary point of contact for any account-related issues, ensuring client satisfaction and resolving conflicts effectively
- Identify opportunities to upsell and cross-sell HRM INFO services to existing clients, driving revenue growth and expansion
- Prepare and deliver account presentations, reports, and performance reviews, utilizing data-driven insights to inform business decisions
- Collaborate with internal teams to ensure seamless delivery of client needs and objectives
- Monitor account performance, proactively addressing any challenges or issues that may arise
- Stay up-to-date with industry trends and competitor activities, applying this knowledge to drive innovative solutions and strategies
- Ensure compliance with HRM INFO policies and procedures, upholding the highest standards of professionalism and integrity
Why Choose HRM INFO?
At HRM INFO, we value our clients and are committed to delivering exceptional results. If you are a motivated and experienced Account Manager looking for a new challenge, we encourage you to explore this exciting opportunity.
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