Client Relationship Director

3 days ago

GTB Nager, India beBeeAccountManagement Full time ₹ 10,00,000 - ₹ 15,00,000
Job Title: Client Service Lead

Career Overview

As a seasoned professional, you will be responsible for managing key client relationships and leading the execution of strategic campaigns.

Key Responsibilities:

  • Serve as the primary liaison for top-tier clients, fostering strong partnerships.

  • Gain in-depth understanding of each client's business goals, target audience, and market positioning.

  • Maintain exceptional client satisfaction through clear communication, transparency, and timely delivery.

  • Oversee campaign development from brief to reporting, ensuring seamless execution.

  • Collaborate with cross-functional teams (creative, content, media, performance) to drive results.

  • Ensure project timelines and quality standards are met without compromise.

  • Deliver strategic guidance backed by industry insights to help clients achieve marketing objectives.

  • Monitor campaign performance metrics using tools like Google Analytics and internal dashboards.

  • Identify upsell and cross-sell opportunities within existing accounts—introducing new services or retainer scopes.

Required Skills and Qualifications

  • Bachelor's degree in Marketing, Communications, Business, or a related field.

  • Minimum 2+ years of account management experience in a digital agency.

  • Proven ability to manage high-stakes clients and complex campaigns.

  • Solid understanding of digital marketing, content creation, performance media, and influencer strategy.

  • Strong verbal and written communication skills with client-facing polish.

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