
Client Relationship Manager
3 weeks ago
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers and clients. You will help plan the gifts with the clients with the right recommendations of products and packaging, and resolve any issues that arise to ensure clients are satisfied with our services.
In this role, you should be an excellent communicator who's able to grasp customer needs and brainstorm ways to fulfil them. If you also have a background in customer service and knowledge of our industry, we'd like to meet you.
Your goal will be to help us safeguard our revenue and retain our customers.
Details:
- Office location- Wazirpur Industrial Area, Delhi - 110052
- Office timings- Mon-Fri | 10 AM - 6:30 PM
- Salary Budget- 4.8 LPA (all in-hand) + Commissions on every closed project
Responsibilities:
- Build relationships with key clients and customers
- Create recommendations to address clients' gifting needs
- Act as a point of contact for complaints and escalate issues as appropriate
- Set sales and revenue targets and work diligently to meet them
Requirements:
- Background in customer service; industry knowledge is a plus
- Proficient in MS Office
- A customer-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
- Graduate
How to Apply:
- Email your resumé and cover letter to sweta@thegoodroad.in. Include "CLIENT RELATIONSHIP MANAGER" in the subject line.
- Applications submitted without the requested information will NOT be considered.
- No phone calls, please.
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